After much titing around I phoned a new number for BT, only to be told… well, you listen to this shit. I can barely type anymore.
RSA fuck up again
For those of you eagerly awaiting for an update on my stolen car (and I’ve had emails requesting info) here’s the latest.
Direct Line insist they were not at fault, and their offer of 200 quid remains their final offer. Naturally that’s going to the financial ombudsman now.
RSA have replied and offered to fix the car and pay for the stolen items, some 13 months after the car was nicked. BUT they won’t pay for a new lock set because they said the car was recovered with the keys in the ignition.
Was it???
I never had them back, which is why I had to give the spare key to the garage to pick my car up. If the original keys were recovered with the car, where are they?
Maybe they could tell me?
I’ll be replying to RSA and instructing them to return my keys, if they say they were recovered, and if not to pay for the sodding locks to be changed like they should have done last September.
They also asked for all blogs to come off this site that talk about them. If they weren’t so consistently incompetent I would, but people really need to know about this shit.
BT Employee cuts me off
This guy is a serious cock. He can’t be arsed with doing his job, is fucking lazy and then pretends he can’t hear me half way through and cuts me off.
Good job no one was recording him then eh?
Naturally I phoned straight back.
BT exposed
This has to be my angriest podcast to date. I phoned BT when I saw my bank statement and found I’d been charged twice for broadband, plus they’de charged me 40 quid for each account, when it should be just 21.99.
Be warned, I’m on hold for 15 minutes here and getting extremely annoyed.
The punchline is of course, even though Emily promissed to phone me back at the end, guess what? She didn’t!
I’m off the drink
What the fuck happened last night?
I’ve just come off a 4 day bender to celebrate my 27th birthday (shut it) and can’t believe the weird shit that happened yesterday.
Sorry, I ain’t spilling here. But to make up for it I’ll be putting up some podcasts now showing how inept BT are.
No more booze from now on… well, maybe the odd one or two on Wednesday when England play the Bosch.
Friendly emails
Just received this email from a chap named James Smith. This guys has a lot of time on his hands.
fuck you and your fucking 2 way gradients. you are worse than a print designer. i hope BT bills you again twice. and then manages to cancel both broadband lines so you have no internet and won’t be able to e-argue as much.
BT Baboonery
Right, this is taking the piss. I phoned BT last night (podcast to follow) and was on hold for 20 minutes. When I finally got through I spoke to someone who couldn’t speak English, and said I had a ‘party couch’.
A what now?
Several times she said ‘party couch’ before I finally managed to discover she meant a ‘broadband account’.
Fuck me.
Naturally she had to transfer me, because she couldn’t help – or understand me. They I spoke to someone in the UK. She said I had been charged twice because someone hadn’t cancelled my account. No shit.
I now have to wait 5 days for a refund.
She took my number to call me back and explain why I was paying 40 quid when my unlimited broadband is just 21 pound.
Guess what? She didn’t phone me back.
I’ll be cancelling my direct debit and complaining to BT today. Fucking morons.
BT charge me TWICE!
I just checked my bank account, and was surprised (actually, surprised is not strictly true) that BT have charged me TWICE for my broadband this month. 40 frickin’ quid, twice!!!
The podcast where the rude BT guy setup my moving the broadband from Wales to Manchester is available from the podcast section on this site, so have a listen if you haven’t already.
I now have to phone the idiots again today and get the one amount paid back. Why are they so stupid? Why do I keep getting this shit happen to me?