Category Archives: Rants

KA, KA, KRAP!

For the last week I’ve had the ignominy, nay downright dishonour of driving a Ford KA. My Celica T-Sport was in the garage for a little work and all they bloody had to give me was a KA. How embarrassing.

The KA is slow as shit, seriously uncomfortable, corners like a barge and looks like it’s been in an accident. It’s a woefully bad car, and I can’t for the life of me work out why people buy them. In fact my niece has just bought one. Good work Gemma.

I was also a little worried about my Celica, as the last time I gave my car to a garage for repairs it was stolen from them, and I’m still paying for it now.

One good thing came of driving the KA though. I tend to get bored of my cars every ten months or so and think about swapping them. Driving this lump of shit around really made me appreciate the car I have. I won’t be swapping it anytime soon.

Sky TV lose out on my money

It’s the last day of the football season and I’m sat here listening to it on the radio. Why? Because I’ve cancelled Sky… why? Because they’re money grabbing bastards who think more about getting new customers than looking after the ones they already have.

I’ve been with Sky for over 4 years, and wanted to upgrade to Sky +. Not an unreasonable request eh? Seems for me to do that they wanted me to pay DOUBLE what my next door neighbour would pay as he doesn’t have Sky.

How is that for loyalty to your customers.

Naturally I said screw that, and cancelled the bloody thing. They then had the cheek to phone up and ask why I’d cancelled, and offered me all maner of shite in order to resubscribe, including Sky + for free.

I couldn’t believe it, naturally I said no. If they want to rip off their existing customers that’s up to them, but I’m not going to rejoin a company that makes it its policy to do just that.

So here I am, listening to the last day of the Premier League season on Five Live.

Come on Robbie Fowler!

Stupid Police

Righto people, I’ve been away a bit as I’ve been working up North and haven’t had Internet access for a while.

Well, I’m back and have some rants to catch up on. First off happened last Sunday. On my way to see the Devils play in Cardiff I was cut up by a BMW 3 series driven by some guy older than death himself.

He was so blind, I swear he didn’t even see me.

Well, naturally I tailgaited the twat all along the docks road and sped past him on the duel carraigeway, only to see a copper behind me.

Bollocks.

I slowed to something resembling the speed limit (didn’t want to look whipped) and turned off. The sod followed me then turned his lights on.

Double bollocks.

I pulled over thinking he must have seen me tailgating and speeding.

He came up to car as I lowered the window, and the tosser said.

“I could be wrong, but I thought I saw with a phone to your left ear as you went round the roundabout”

What a knob. No, I said. I didn’t. He couldn’t have ‘thought’ he saw me do that as I drive with my hand fixed to the gear stick, it’s the way I drive.

What a tosser, he obviously had nothing better to do.

Tesco is shit

Just went into Tesco Express in Cardiff Bay to pick up some sugar, a Yazoo and some pancakes. Simple enough eh?

When I get to the till there’s no one there. Seems the staff can’t be arsed serving anymore due to their new ‘self service’ tills. As I’ve previously stated, I refuse to use these chav stations so ended up slinging my produce onto one of the tills and walking out.

Tesco, try – do try to actually have people serving in your stores. Is human interaction and customer service so unimportant that you just can’t be bothered anymore?

BT drop the ball again

You might remember my previous attempt to order the new broadband wireless home hub from BT. Well, I’ve just had an email from them pleading ignorance, which surprises me as they phoned me up later that night to process my order.

See what you make of this:

Dear Mr Jamieson,

Thank you for your e-mail.

Please accept my apologies for the delay in replying to you and for any inconvenience this may have caused.

I will be happy to deal with your enquiry upon receipt of your account details. Unfortunately as you have not provided me with your BT Account number I am unable to access your account to make your requests at this time.

If you should have any further queries please do not hesitate to contact us again via e-mail.

Thank you for contacting BT.

Yours sincerely,

Samantha Murray
BT Customer Services

I found this most frustrating, and instantly replied with the following:

I received a phone call just hours after sending this email, where I was told my order would be reinstated. I was told if there were any problems I’d receive a call back. I have not had one.

Why is it so difficult to order broadband from BT? I would have thought it simple, especially as I already am a BT customer with broadband.

This is rediculous, I am still paying the GBP 26.99 per month instead of the GBP 21.99 I was promissed when I made the order in the begining of January.

If this is the level of customer service I can expect I’ll cancel my current broadband and go to Sky.

I am absolutely stunned by the level of disinterest displayed by BT in the face of a long term customer wishing to upgrade their Internet account.

For what it is worth, my BT number is ***********. You can attempt to contact me if you wish, but as BT has spectacularly failed me with outstanding dedication I won’t hold my breath for the WIFI broadband I ordered some weeks ago.

Cheers!

I really don’t understand what the problem is. I want to order broadband with the WIFI home hub, why can’t they just do it?

Chav Scum

I found out recently that my ex-wife has given a set of keys to one of her mates to enter MY house when I’m at work in order to roam the property and take what she fancies.

Now, I have a few issues with this as you might imagine.

Firstly, I don’t really want some chav scum in my home stealing whatever she thinks she can sell or use. Who would? Secondly, the police (as I predicted before I called them) couldn’t be arsed getting off their ever increasing arses, putting down their doughnuts and coming out as they deemed it ‘nothing to do with them’.

Wonderful eh, what do I pay taxes for again?

Of course, one potential problem springs to mind about all of this. What if I’m in the house next time? If I happen to find some chav scum pilfering my goods, rummaging through my shit, I’m not going to stand by and watch. I’m not going to offer to help them carry my TV down the stairs. I’m going to treat them as a burgler and remove them from my property.

I can picture the phone call to the police now.

“My ex-wife has given her keys to her friend to steal from my house”.

“Sorry, nowt to do with us mate”

“That’s OK, I was only letting you know because I’ve caught the bitch and beaten the shite out of her”.

If you want justice, don’t bother with the police.

BSM instructor breaks the law

While driving home tonight (which is often a subject for a good rant) I was behind a BSM instructor in rush hour, using his mobile phone while driving.

What chance the youth of today when the instructors for supposedly the best driving instructor firm in the UK drive illegally? I’d call BSM and tell them, if I thought for a second they’d give a rat’s ass. They wouldn’t of course, so I’ll just spread the word here.

It was a Vauxhaul Corsa, registration KN56 GFZ.

BT’s lack of customer service

I’ve just wasted 45 minutes of my life on those morons at BT. Why do I bother, seriously?

I ordered BT Broadband with the Wireless home hub back on January 8th, but it took several phone calls to do as they couldn’t find my current account settings.

I just checked my order status on line and it says I received my pack on January 16th. News to me, there ain’t shit here. So I phoned the number in my confirmation email, which is: 08000852819.

That number just played an automated message telling me to phone another number, nice.

The other number I phoned played an automated message telling me the line was closed. By now I was getting pissed off.

I then phoned the number on their website: 0800 800 150 and after going through countless menu options I held on to the ringing phone for some 15 minutes with no answer.

I hung up, and tried again. The menu options this time were really pissing me off, and despite the recorded message saying they were very busy and I should request a callback, I pressed the button to wait in the queue and went straight through.

The woman was sullen, and promptly hung up on me while she was attempting to find my details.

Now I was fucking enraged, and my fifth and final call beckoned. Oh joy, those fucking menu options again.

This time I got through again straight away, despite the skive inducing ‘ring back’ option suggesting otherwise. The woman this time told me my order had been cancelled on the system. Then why does the website tell me I’d received it?

She was confused, especially when I read out the confirmation email with the price. She said their switchboard was playing up as she tried to contact an engineer about my order, as she was cut off from him.

Further hold music went by, before the inevitable happened, and I was fucking cut off again.

Fuck it, I’m cancelling the Direct Debit and using Sky. BT are useless, their customer service is a joke and the technology is shite.