Category Archives: Rants

Rants

Royal Mail stole my post

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I returned home after 2 weeks a while back to find a card through my door from the Royal Mail. I’d missed a recorded delivery packet. Probably a DVD I thought as I get sent DVDs regularly because of WhatDVD.Net.

I popped down to the collection depot on the Saturday morning, the only day I’m able to do it, to collect my mystery packet. Guess what? It wasn’t there.

Seems because it had been over a week they’d returned it to the sender, only a further check on the records showed that the sender’s address wasn’t on the packet. So where is my parcel I asked? The Royal Fail employee gleefully told me that the parcel was sent to Belfast where undeliverable items are opened in an effort to find where to send them.

But my address was on it, how could it be undeliverable??? If it’s important enough to be recorded, why not actually deliver it?
He said that’s their procedure.

What a fuck up. I have no idea what the item was, or who sent it – I only know it’s gone. I imagine it was a DVD, and has no doubt now been stolen by a Royal Mail retard.

CSA, Rants

CSA given more power

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I just heard on the radio that the CSA (child support agency) are to be given more powers to name and shame non paying fathers on their website, and to take money directly out of people’s bank accounts.

Hmm, this can’t be good. You see, the CSA are the most incompetent bunch of morons you could ever have the displeasure of meeting. I received a letter from Steve Gibson at the CSA this weekend requesting information from me that he originally requested in March.

I sent this information to him in March. Not only did I send it, but they replied returning my receipts! So Steve, you’ve had my bloody information and you’ve replied you muppet.

If these idiots are given access to dip their chubby fingers into people’s bank accounts expect news of accounts being cleared out for people who don’t even have kids. They are that useless, it will happen.

Direct Line Insurance, Rants, Stolen Car

Once bitten, get bitten again

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Whilst delving around my old laptop this weekend I came across a letter dated December 2000 I’d sent to Direct Line insurance.

Remember them? They’re the thieves who paid out the wrong person when my car was stolen last summer, after it had been recovered, and now demand the car back from me.

It seems I really haven’t learned from my mistakes.

Direct Line House
3 Edridge Road
Croydon
CR9 1AG

Dear Mr. P Davis,

It is with some grievance that I must write to you, enclosing your cheque for the sum of GBP10.64. We were told by your customer services staff that there was no charge for cancelling a policy and by doing so we assumed our contact with Direct Line was at an end. We were then very puzzled and infuriated to find a demand for further cash arrive from Direct Line, when we had been assured that this would not happen. Either your customer services staff are not trained in the way that your company conducts its business, or you are simply liars and thieves.

Not certain which it is, as both amount to the same thing; your company cannot be trusted, rest assured that your threat of ‘prohibit you from further dealings with the Direct Line Group’ will not be necessary. I have no intention in ever dealing with your company again.

I trust this is the end of the matter and I do not wish to be contacted by you again, as I certainly will not be contacting Direct Line.

Yours, a very unsatisfied customer,

I’m infuriated I went back to them. Direct Line has done nothing but steal from me for the last seven years. You’d think after they stole from me in 2000 I’d have learned, now they’re trying to steal my car.

That’s it, I swear it. No more!

Rants

KA, KA, KRAP!

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For the last week I’ve had the ignominy, nay downright dishonour of driving a Ford KA. My Celica T-Sport was in the garage for a little work and all they bloody had to give me was a KA. How embarrassing.

The KA is slow as shit, seriously uncomfortable, corners like a barge and looks like it’s been in an accident. It’s a woefully bad car, and I can’t for the life of me work out why people buy them. In fact my niece has just bought one. Good work Gemma.

I was also a little worried about my Celica, as the last time I gave my car to a garage for repairs it was stolen from them, and I’m still paying for it now.

One good thing came of driving the KA though. I tend to get bored of my cars every ten months or so and think about swapping them. Driving this lump of shit around really made me appreciate the car I have. I won’t be swapping it anytime soon.

Football, Rants

Sky TV lose out on my money

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It’s the last day of the football season and I’m sat here listening to it on the radio. Why? Because I’ve cancelled Sky… why? Because they’re money grabbing bastards who think more about getting new customers than looking after the ones they already have.

I’ve been with Sky for over 4 years, and wanted to upgrade to Sky +. Not an unreasonable request eh? Seems for me to do that they wanted me to pay DOUBLE what my next door neighbour would pay as he doesn’t have Sky.

How is that for loyalty to your customers.

Naturally I said screw that, and cancelled the bloody thing. They then had the cheek to phone up and ask why I’d cancelled, and offered me all maner of shite in order to resubscribe, including Sky + for free.

I couldn’t believe it, naturally I said no. If they want to rip off their existing customers that’s up to them, but I’m not going to rejoin a company that makes it its policy to do just that.

So here I am, listening to the last day of the Premier League season on Five Live.

Come on Robbie Fowler!

Rants

Stupid Police

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Righto people, I’ve been away a bit as I’ve been working up North and haven’t had Internet access for a while.

Well, I’m back and have some rants to catch up on. First off happened last Sunday. On my way to see the Devils play in Cardiff I was cut up by a BMW 3 series driven by some guy older than death himself.

He was so blind, I swear he didn’t even see me.

Well, naturally I tailgaited the twat all along the docks road and sped past him on the duel carraigeway, only to see a copper behind me.

Bollocks.

I slowed to something resembling the speed limit (didn’t want to look whipped) and turned off. The sod followed me then turned his lights on.

Double bollocks.

I pulled over thinking he must have seen me tailgating and speeding.

He came up to car as I lowered the window, and the tosser said.

“I could be wrong, but I thought I saw with a phone to your left ear as you went round the roundabout”

What a knob. No, I said. I didn’t. He couldn’t have ‘thought’ he saw me do that as I drive with my hand fixed to the gear stick, it’s the way I drive.

What a tosser, he obviously had nothing better to do.

Rants

Tesco is shit

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Just went into Tesco Express in Cardiff Bay to pick up some sugar, a Yazoo and some pancakes. Simple enough eh?

When I get to the till there’s no one there. Seems the staff can’t be arsed serving anymore due to their new ‘self service’ tills. As I’ve previously stated, I refuse to use these chav stations so ended up slinging my produce onto one of the tills and walking out.

Tesco, try – do try to actually have people serving in your stores. Is human interaction and customer service so unimportant that you just can’t be bothered anymore?

British Telecom, Rants

BT drop the ball again

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You might remember my previous attempt to order the new broadband wireless home hub from BT. Well, I’ve just had an email from them pleading ignorance, which surprises me as they phoned me up later that night to process my order.

See what you make of this:

Dear Mr Jamieson,

Thank you for your e-mail.

Please accept my apologies for the delay in replying to you and for any inconvenience this may have caused.

I will be happy to deal with your enquiry upon receipt of your account details. Unfortunately as you have not provided me with your BT Account number I am unable to access your account to make your requests at this time.

If you should have any further queries please do not hesitate to contact us again via e-mail.

Thank you for contacting BT.

Yours sincerely,

Samantha Murray
BT Customer Services

I found this most frustrating, and instantly replied with the following:

I received a phone call just hours after sending this email, where I was told my order would be reinstated. I was told if there were any problems I’d receive a call back. I have not had one.

Why is it so difficult to order broadband from BT? I would have thought it simple, especially as I already am a BT customer with broadband.

This is rediculous, I am still paying the GBP 26.99 per month instead of the GBP 21.99 I was promissed when I made the order in the begining of January.

If this is the level of customer service I can expect I’ll cancel my current broadband and go to Sky.

I am absolutely stunned by the level of disinterest displayed by BT in the face of a long term customer wishing to upgrade their Internet account.

For what it is worth, my BT number is ***********. You can attempt to contact me if you wish, but as BT has spectacularly failed me with outstanding dedication I won’t hold my breath for the WIFI broadband I ordered some weeks ago.

Cheers!

I really don’t understand what the problem is. I want to order broadband with the WIFI home hub, why can’t they just do it?