Earlier this year I ordered some food from Domino’s Pizza in Cheadle Hulme and when the pizza arrived they tried to charge me more than the price quoted on the website. I phoned them back up while the delivery guy stood in the doorway and explained how the price on their website was different from the one they tried to charge me.
Even when the delivery guy himself took the phone and explained how the price on their website was indeed different (as they didn’t believe me) they still wouldn’t do anything about it.
Even the manager refused to honour the price when I spoke to him.
Well I’m pleased to say that the new manager of Domino’s Pizza in Cheadle Hulme, Manchester, has seen fit to make amends for the actions of the former manager. He found this post about the incident and contacted me through the website and by telephone to apologise.
All’s well that ends well with Domino’s Pizza, and thanks to Chris Nolan for quality customer service.
Darren Jamieson, aka MrDaz, is the Technical Director and co-founder of Engage Web and has been working online in a career spanning two decades. His first website was built in 1998 and is still live today.
