Category Archives: SEO

My top 20 referring keywords for June

I was just checking my website’s stats for June and it occurred to me how little of my traffic is actually to do with Internet marketing or SEO. I guess it should come as no surprise, considering the nature of much of my blog posts, but my stats do seem to be filled with people searching for companies such Home Delivery Network, Carphone Warehouse and Computeach.

Even Kitchens Direct gets a few mentions, and I’ve never even used them!

I wonder how long it will be before Halfords starts to show in this top twenty list… I’ve also included the visitor numbers for June for each search term too, so you can see the level of traffic for these particular searches.

  1. hdnl (523)
  2. home delivery network (319)
  3. hdnl complaints (222)
  4. yousendit.com free trial (211)
  5. home delivery network complaints (187)
  6. you send it free trial (103)
  7. csa complaints (65)
  8. computeach reviews (55)
  9. carphone warehouse complaints (52)
  10. mr daz (43)
  11. yodel hdnl (39)
  12. flakelet (28)
  13. hdnl yodel (25)
  14. hdnl tracking (25)
  15. homedeliverynetwork (23)
  16. kitchens direct reviews (22)
  17. kitchens direct watchdog (22)
  18. tesco is shit (20)
  19. the parcel data has been received (18)
  20. yodel delivery (17)

Black hat SEO exposed

A few years ago I wrote this post on an SEO website that no longer exists – and as it generated a lot of interest at the time, and comments, I thought it a good idea to dig it out and repost it here – seeing as it’s not online anywhere now, and won’t be classed as duplicate content.

I’ve amended the post slightly to update it, but the facts and resources remain the same.

As I try wherever possible to expose poor customer service and corruption, I should also use my expert knowledge to expose black hat SEO. One such example of black hat SEO, SEO that would have caused problems for the clients in question, came from a company that used to be called Business First.

They are a company I first came across back in 2004 when they had ‘optimised’ a website for a design agency that I worked for. The results were shocking, truly shocking. What this company did was fill the website with textual content and hide it off the page with the use of CSS. Now this is bad, obviously, and can get a site banned from Google. But worse was to come. They actually filled the textual content with links to other ‘clients’ of theirs, none of which were related to the subject of our website in question.

When I joined the design agency in 2004 I noticed this spam after a few weeks (as our own website was low priority for updates compared with clients’ websites). Our MD called me into his office and asked where all of the text on our website had come from. The site was displaying huge amounts of irrelevant text, and links to other sites. I had a quick look and explained that the text had been there for months, only he couldn’t see it because it was being hidden via CSS. The CSS was being called from the server of Business First’s website, and as their server had gone down temporarily, the CSS wasn’t loading, and all of the text was being displayed – text that was hidden in the code.

So, Business First not only spammed up their clients’ websites, they also used their clients’ websites to build links to other clients of theirs without the knowledge of the clients in question. That is spam and is highly unethical. Our MD was furious, so I removed the code immediately.

I then confronted Business First about this spam back in 2004, and they stated that they had good relationships with Google and didn’t do anything that was against Google’s TOS. This of course was a lie; they didn’t have ‘good relationships’ with Google at all and what they had done was in direct violation of Google’s webmaster guidelines.

Of course all of this talk from me is well and good, where’s the proof? Right here:

This code sample is from the Way Back machine from the website of the design agency I worked for in 2004, so is still available today and is a living testament to Business First’s spam.

<!– Searchengineered by Business 1st–>
<div class=”searchengineering”>
<h1>
<img src=”http://www.b-1st.com/resources/shim.gif” alt=”brochure design, digital printing, web site design, design agency, marketing service.” />
brochure design, digital printing, web site design, design agency, marketing service.
<a href=”http://www.********.co.uk/home.html” title=”brochure design” onmouseover=”window.status=”” onmouseout=”window.status=””>brochure design</a>

Just like a bespoke tailor ******** offer you a complete service from concept to completion and you can use any part of it.
<a href=”http://www.********.co.uk/corporate.htm” title=”digital printing” onmouseover=”window.status=”” onmouseout=”window.status=””>digital printing</a>
brochure design, digital printing, web site design, design agency, marketing service.
<a href=”http://www.********.co.uk/creative.htm” title=”web site design” onmouseover=”window.status=”” onmouseout=”window.status=””>web site design</a>
Just like a bespoke tailor ******** offer you a complete service from concept to completion and you can use any part of it.
<a href=”http://www.********.co.uk/print.htm” title=”design agency” onmouseover=”window.status=”” onmouseout=”window.status=””>design agency</a>
brochure design, digital printing, web site design, design agency, marketing service.
<a href=”http://www.********.co.uk/promotions.htm” title=”marketing service” onmouseover=”window.status=”” onmouseout=”window.status=””>marketing service</a>
Just like a bespoke tailor ******** offer you a complete service from concept to completion and you can use any part of it.

<a href=”http://www.travel2order.net”>late holidays flights</a>
<a href=”http://www.premierexceltravel.co.uk”>late holiday</a>
<a href=”http://www.free-money.co.uk”>free bets</a>
<a href=”http://www.cartsandrefills.co.uk”>compatible cartridges</a>

</h1>
</div>

This awful black hat spam was all concealed with the following CSS.

<link href=”http://www.b-1st.com/resources/searchengineering.css” rel=”stylesheet” type=”text/css” />

div.searchengineering {
position:absolute;
display:none;
left:-50000px;
top:20px;
width:5000px;
height:100px;
background:#ffffff;
color:#000000;
cursor:default
}

At the time Business First also had this spam on their own website, but removed it soon after we spoke with them. Just for the record, here is the proof of what Business First had on their own website http://web.archive.org/web/20031204140744/www.b-1st.com/ – Notice the text rammed into <h1> tags in the source code? This is one company to watch out for if you’re planning on out sourcing some SEO.

Angry people looking for Mr Daz

Now, I realise I do tend to offend people from time to time. I can’t help it, I just speak up about things that bother me and that tends to bother other people. HDNL drivers, Carphone Warehouse employees, chav scum – they’ve all been angered by me in the past. It’s something I’m comfortable with.

However, I was still a little surprised to see how many people have found this website by searching for Mr Daz specifically… and in case you think it might be another Mr Daz, check out some of the search phrases that people have been using – in order of popularity:

mr daz
mrdaz
mr daz csa
mr daz is a wanker
mr daz computeach
mr daz home delivery hdnl
daz on hotmail
mr daz is a prick
usability before seo and ppc mrdaz
mr daz hdnl
mrdaz insults
mr daz.com
csa mr daz

Who are these people?

I particularly like the ‘mrdaz insults’ – it’s given me an idea for a blog, and possibly a book. The little book of Mr Daz insults: for that time when your own vocabulary leaves you devoid of a cutting vitriol.

Flakelet.com reply about duplicate content

It seems I was wrong and the marketing monkeys at Flakelet.com did reply – and with an explanation on how duplicate content works and that I have nothing to worry about! I can go on my merry way copying their articles and pasting them on my site, and Google won’t care a jot – at least according to Ms. Weng Lopez. Here is what she said:

Hi Darren,

Thanks for replying. For details, you can browse the database of our articles at www.flakelet.com, where you can also learn more about how we work.

For concerns about duplicate content here are two reasons:

1. Duplicate content is an issue only when present on your own site (and that kind of duplicate content could cause some serious trouble for you). But, Google won’t punish you for reprinting other peoples’ content and they routinely index duplicate content pages, without a problem. You can easily check this by Googling a random article title from an article directory, such as EzineArticles.com. More often than not, you will find that multiple copies of the same article exist in Google’s index.

Why yes, if you search for a specific article title then you will find the sites where that article has been used. Naturally – if Google didn’t show you the sites where it had been used, it wouldn’t be of much use as a search engine. However, if I searched for phrases relating to that article I would NOT find each of those pages, all being duplicates of each other.

Google won’t punish you for copying content? I happen to think that’s about as inaccurate as you can get. Good luck with that Ms. Weng Lopez.

She continued:

2. We don’t require you to republish our articles “as is.” In fact, you can change them as much (or as little) as you wish and you will own the copyright. In our experience, it’s enough for Google to consider a page unique, if it has a unique title and a meta description. By adding a short 1-2 sentence introduction at the beginning, you should be more than covered.

“In our experience, it’s enough for Google to consider a page unique, if it has a unique title and a meta description.” …erm… no. A world of no, and once again, just in case I’ve not made myself perfectly clear, no.

Btw, we will be covering the issue of duplicate content in detail in our community, which is another good reason for joining. If you are interested, just follow this link http://flakelet.com/wp-register.php and register with the following invitation code: w4507l .

Should you have any questions, please do not hesitate to contact me again.

Best regards,

Ms. Weng Lopez
weng.lopez@mikino.com
www.flakelet.com

Now I have to admit, I am curious as to what they’re going to say about duplicate content – merely because I need a good laugh and don’t often get chuckles on an SEO front – since I stopped visiting the forums at SEOchat at least.

However, I think I’ll leave this be for now… although I can feel the urge to reply coming on.

Flakelet.com

I’ve been running various websites online now for, well, forever really. I think it goes back to 1998 somewhere, my memory fails me. The point is that I’m fairly web savvy and I know when a website looks suspect.

Due to running so many websites I’ve also had numerous emails over the years from affiliate networks, potential sponsors and various companies who have wanted me to sign up or advertise their products.

Many of which are genuine affiliate networks, many of which are not.

Again, I feel I’m pretty good at telling which are the genuine ones, and which are the spam emails destined for the deleted items folder. Yesterday however I had one email that I just couldn’t bring myself to delete, so blasé was it about its ‘free’ service to me.

Have a read of this:

From: Weng Lopez
Subject: Re: CSA Hell: Re: your site, www.csahell.com

Hi,

I just want you to know that your site meets our criteria and we would like to sponsor it. The membership is free but only the top-notch sites are allowed.

What’s in it for you:

– Placement in an exclusive “Best of Content-Oriented Web sites” directory.
– Free content for your site, written around your topics by our in-house writers.
– Promotion of your site across our networks of 2,000+ of blogs.
– Marketing tools developed exclusively for our members to help you drive more traffic.
– Expert advice on search engine optimization (SEO), content development, monetization, conversions, etc. to make the most of what you’ve got.
– Participation in our community support forums.
– …and more.

Note that none of these benefits are available to non-members, it is an invitation-only community for webmasters. So, if any of the above appeals to you and if you’d like an invitation, please let me know. I will send you more details.

Looking forward to hearing from you!

Best regards,

Weng Lopez
weng.lopez@mikino.com
www.flakelet.com

I so nearly deleted it… but instead felt a compelling urge to reply, especially after I had a quick look at their website and saw what a dodgy Facebook knockoff it was.

Here is what I wrote:

So, if I understand this correctly – you want to place content on my site, with links to your sponsors, without paying me for it and have advertised this as being a free service to me?

I can see what you get out of it – websites willing to post your content promoting your sponsors, but I don’t seem to get anything out of it all. Your website seems to be using the same design as Facebook (I’m sure that’s a coincidence) and has no PR, meaning it’s fairly new or has been penalised.

In addition, should I place your content on my website I would be penalised by Google for duplicate content AND for selling links, even though I wouldn’t actually have received any money for them.

Perhaps I’ve missed something? Do let me know if I have.

Regards
Darren

I doubt I’ll get a reply back – but seriously, if anyone gets an email from these jokers, the ‘free’ membership that allows you to promote their clients without any charge to yourself isn’t the best deal you’ll find online.

Carphone Warehouse employee lies

I’m pretty sure I’ve explained reputation management on this website before. It’s quite simple, it’s about making sure that your business or personal name features positive results in the search engines when someone searches for you.

That’s the basic idea at least. Yet most people don’t understand how this works, and they think that by visiting websites and forums that feature negative comments, and ‘pretending’ to be someone impartial who is posting a positive comment, they’ll redress the balance.

This is of course idiotic. The public aren’t that stupid and anyone who tries this will be found out for the moron that they are.

Take this comment by a ‘Carphone Warehouse customer’ for instance. The post itself ranks on the first page of Google for ‘Carphone Warehouse Complaints’, and has obviously been spotted by Carphone Warehouse themselves, who hoped to convince the 70+ people who had commented on the blog that Carphone Warehouse were in fact a good company, by pretending to be a customer.

Here is the comment in full:

Just thought I’d add, I’ve been a carphone warehouse customer for over 10 years now and have never had a bad experience with them. I have had to put 2 phones in for repair due to faults, I paid my deposit for “loan phone” and within a couple of weeks recieved my phone back working fine and had my deposit refunded within a reasonable time.

Happy customers don’t seem to get so passionate about their experience as unhappy buyers…

Surely we should be getting upset with the manufacturers issuing substandard goods onto the market, then washing their hands of said products, leaving the retailer to pick up the tab.

Sounds a little fishy doesn’t it?

The first line for example, “I’ve been a carphone warehouse customer for over 10 years now and have never had a bad experience with them” – that set the alarm bells ringing straight away. Anyone who claims to have been with Carphone Warehouse for 10 years and has never had a problem with them is clearly delusional, or not to be trusted.

The use of wording too seems a little odd, almost as though it came from a handbook “had my deposit refunded within a reasonable time”. What’s a reasonable time? Couldn’t they commit to a time?

The final paragraph that sided with the retailers clearly shows that this person works for a retailer. Nobody speaks like that otherwise.

Of course all of this is conjecture. I may be reading too much into this and this person may indeed be a genuine customer of Carphone Warehouse with 10 years of nothing but good experiences with them.

Then again, as this idiot used their REAL email address to post the comment, robinsc02@cpwplc.com, perhaps their comment should be taken with a HUGE pinch of salt.

C Robins of Carphone Warehouse; when you attempt to play reputation management online, pretending to be a customer of your own company, at least have the intelligence to NOT use your own business email address!

Muppet.

Spam comments on your blog

When you run your own blog, especially one hosted on WordPress, you’ll eventually start to attract some spam comments from people trying to build links for their websites (or rather for their clients’ websites).

Unethical SEO companies employ cheap foreign workers to scour the Internet adding bogus comments to blogs, usually with the same sort of comment, and attaching links to their clients’ website. You can spot them a mile off because the comments are often nothing to do with the actual blog post, or it’s something generic such as ‘great blog, I will come back often’.

They’re also easy to spot because instead of being attributed to an actual person, the author name is always a keyword or key phrase. Very spammy.

I had two bogus comments recently, one for a dog training website and one for an ‘earn money from home’ website, neither of which were approved, naturally.

What is especially funny about this one is that whoever paid to have the ‘work from home job’ link must be really annoyed with their SEO company because the idiots even forgot to add the client link!

At least whoever has been employed by stopdogfrombarking.info had the good sense to attach a link. That site is just a portal for the website www.kingdomofpets.com, so that they don’t get caught by Google spamming the crap out of other websites.

spam-comments

BBC Pays Google for Search Rankings

No, I’m not about to write an expose on the BBC and how they have aligned themselves with the criminal underworld at Google to ‘pay’ for top listings, but if you read the Mail on Sunday this past weekend, you might think that had happened. The Mail on Sunday responsibily reported how the evil BBC was in cahoots with Google to pay money it had taken from the license payers to gain top listings in its SERPs.

What utter crap.

As ever, the headline grabbing Mail on Sunday (part of the Daily Mail) had worked the story to fit its headline and wasn’t about to let the facts stand in the way of a good story. Far from the horror of the BBC illicitly paying off Google for top rankings, what had actually happened was that the BBC had run some PPC on Google Adwords.

The bastards!

The BBC using sponsored links? Whatever next? Advertising their programs on Radio One? Where will it end? Running their own weekly magazine with TV listings?

In fairness, I don’t think the reporter for the Mail on Sunday had intentionally misled the astute readers of the publication into thinking that the Beeb was paying for Google listings… no, I think he was just an idiot and had no idea what Adwords is and how it works. He’d heard that the BBC had paid Google for Adwords and without stopping to check any facts ran with the story, making himself out to be the moron he is.

However, you would have thought that others who reported the story would have checked the facts first! Bigmouthmedia has a news item on their website reporting from the same angle as the Mail on Sunday, and they’ve already attracted the attention of one blogger who’s seen through their mistake.

Perhaps the bigmouth guys are generating link bait through accusing the BBC of paying for Google rankings, as it’s certainly worked, even if it’s not exactly true!