Category Archives: Rants

Home Delivery Network to sack 700 people?

Great news for consumers who like to get their purchases delivered properly, as incompetent delivery firm, HDNL (Home Delivery Network Limited) look like they’re going to make 700 workers redundant, adding to the unemployment in the country.

Now, when this sort of thing happens to most companies you can expect a tad of sympathy, but with HDNL you’re not going to get any sympathy at all. I’m glad they’re sacking 700 workers, in fact, why can’t they sack all of them and just wind up the company? My original post about how Home Delivery Network botched a delivery has attracted well over 100 comments from angry customers who have also had their items lost, damaged or stolen by HDNL staff, and also comments from HDNL delivery drivers who have spouted racist abuse at customers via this website.

The post has become one massive advert as to why you shouldn’t use HDNL.

The news that HDNL could be sacking almost a thousand staff is great news for people who like to have their items delivered properly, as now perhaps Amazon will have to use a decent delivery service.

Julia Long, from the ‘Unite’ union, stated:

We have been working together over the last year putting changes in place to help the business move forward and become profitable after years of what we believe were bad decisions and poor management.

Irene Radigan from the Usdaw union added:

We are working with HDNL to minimise compulsory redundancies as a result of this restructuring. The home shopping sector has seen a steady decline over the last few years and these redundancies are not a direct result of the economic downturn.

According to the reports, HDNL depots in Basildon, Daventry, Newcastle, Eastleigh, Burslem, Sheffield and Edmonton will be closed, and the staff made redundant. HDNL has 59 depots in the UK, so there’s a few more to close before we can expect decent service once again.

Student Property Shop request clarification

I’ve received an email from Chris Johnston from the Student Property Shop requesting that I clarify something for him. Chris’ website, StudentPropertyShop.com is in no way related to the website I blogged about last week, The Student Property Shop known as thestudentpropertyshop.co.uk.

Chris’ website and business has been around since June 2005, whereas the thestudentpropertyshop.co.uk website is brand new, and has just taken up residence in Leeds.

Chris writes:

Hi, please would you be able to point out somewhere on your website that ‘The Student Property Shop’ is nothing to do with my website StudentPropertyShop.com (which I have been running since June 2005). I am currently in a dispute with ‘The Student Property Shop’ about their choice of trading name.

Thank you,
Chris Johnston
Founder, StudentPropertyShop.com

No problems Chris, sorry if anyone thought that your website was in any way related to the letting agent in Leeds.

While we’re on the subject of the letting agent in Leeds, we wrote last time how they’d leached an image from the website of My Homez (note, by leached, we mean stolen – that’s an Internet technical term meaning a website is using an image hosted on another website). Well, now it seems that the website for thestudentpropertyshop.co.uk has now been taken down, as the domain name shows a ‘coming soon’ message.

But… they haven’t done it properly. Would you have seriously expected them to?

No, they’ve removed the index page, but left the rest of the website (including the Google Maps which is registered to another website, as explained here). Have a look and see what we mean.

Here’s the home page, removed, and here’s the website, still accessible!

Good work guys, you’ll get it right one day.

My reply to Chester City Council Parking Services

As you may have read previously, Chester City Council are trying to extort money from me for a parking ticket, when I tried to pay for my parking, and the machines didn’t work. I complained about it, but they responded, refusing my complaint.

Naturally I phoned up this week, was told someone would call me back, which they didn’t. Then I phoned again and spoke to a chap named Chris Follis. Chris asked why I didn’t phone them at the time. Like I was going to phone up Parking Services, on a Sunday, from the car park, in the pissing snow!

Anyhow, he confirmed that the car park does have CCTV, so it should be a simple matter to prove I am telling the truth. Just check the damn footage!

He said I needed to complain to a more senior parking official, Mike Leicester. Here is my letter to Mike.

Dear Sir

Further to my complaint dated 4th January, and your subsequent reply from the 29th January, I wish to challenge your decision regarding my parking fine. As per my original email, I tried to pay at TWO separate machines, only for them to refuse to accept my money. Furthermore, as per my email, they gave me an additional £2 to that which I tried to pay – a bizarre thing to make up if you believe I am lying.

As I tried to pay, twice, I will not be paying your fine and suggest you check the CCTV footage from the car park which will show that I tried to pay, at two separate machines. If the CCTV footage does not show me attempting to pay I will not only pay your fine, but you can have my car.

I refuse to be extorted by you when I made every effort to pay and will gladly go to court to prove my innocence. I have already decided to never spend any further money in Chester, and will stick to Manchester from now on.

I await your response.

Chester City Council try to extort money from me

I wrote a while back at how I received a £50 parking ticket when I visited Chester, and the two pay machines didn’t work when I tried to pay. I wasn’t the only one, another woman at the time couldn’t pay and there were several cars without tickets.

I sent an email to protest about the fine, as there really was no way I could have bought a ticket, and I’ve just had a reply. They’ve said they’ve investigated, and found that the machines were working and that I have to pay the fine within seven days.

Here’s the reply:

Thank you for your letter

I have considered your appeal but I am satisfied the parking ticket should not be cancelled.

I have checked my records and there were no machine faults reported by the Patrol Officers or by other motorists for this car park. Our Patrol Officers issued no other parking tickets for this offence to support your appeal.

Please pay the £50 parking ticket within 7 days from the above date. Send your payment to Parking Services in the pre-paid envelope. Cheques should be made payable to Chester City Council.

So they’re calling me a liar? Tell you what, if they can produce CCTV footage of me turning up and walking off without trying to pay, not only will I pay the fine, but they can have my car.

I will phone them up on Monday morning and rip them apart. I am not paying this fine because the machines didn’t work.

They are lying, thieving bastards and their attempt to extort money from me won’t work. It’s the last time I ever go to Chester to spend money, their parking services try to steal money from you in a sting.

The Student Property Shop, Leeds

You may remember the posts last year about the letting agent in Leeds who was featured on BBC’s Watchdog twice accused of withholding deposits from students. The posts received a lot of comments from students who were claiming their money had been withheld, and some of them got quite upset about the whole thing.

The letting agent in question is no longer located at the premises in Leeds, and a new letting agent by the name of The Student Property Shop is now in their place. Some students are sceptical about whether the companies are related, judging by the emails I have received on the subject.

Anyhow, I decided to have a look at the website for The Student Property Shop, which is www.thestudentpropertyshop.co.uk. The website is hosted with our old friends 1and1 Internet, on the IP address: 87.106.210.120. If that IP address seems familiar to you, it should. It’s the IP address of the website for My Homez, which can be seen at www.myhomez.co.uk.

So the two websites are hosted on the same server, with the same IP address. This doesn’t mean anything, except that the same person runs the account with 1and1 Internet.

However, when you dig deeper you find something a little more interesting. Have a look at this code for example.

<img id=”mainimage_back” src=”http://www.myhomez.co.uk/images/property/{DA84A2EE-9A01-4FDA-961A-151ABC9A6168}.jpg” alt=”Student property in Leeds” width=”275″  />

You can see that the code for the image is from the website for My Homez… except this code isn’t from the My Homez website at all… it’s from the website for The Student Property Shop.

Here’s a screenshot from the code itself.

I wonder why they’ve done that?

Again, this doesn’t necessarily mean that My Homez and The Student Property Shop are in any way related, but if they’re not, The Student Property Shop are stealing images from My Homez.

So, to find out more about The Student Property Shop I clicked on their contact us, and found that the map the website uses (from Google Maps) didn’t work. The reason for this? Well, just read the alert from Google in the below screenshot.

Seems the API key for Google maps was registered for a different website. Anyone care to hazard a guess at what website that is?

No word on my parking fine yet

Two weeks ago I received a parking fine in Chester. I tried to buy a ticket at the time but the machine didn’t work, so couldn’t, then when I returned to the car I found I’d been fined £50 for the privilege. I’ve yet to receive any reply to my appeal, even though payment was due by now.

I do hope I’m not going to get a further fine, or perhaps a court summons, for this obvious trap which as I explained last time caught out a few people.

I’ll keep everyone posted on the saga.

Where can I buy sized 12 shoes?

Like most guys I’m not particularly keen on shopping. I’d much rather do it from the comfort of my home via the Internet rather than traipse round town centres and shopping centres. However there are some things you can’t really buy online and shoes are one of them, at least if you want them to fit properly.

When I go shoe shopping though I get very frustrated. Not because I don’t like trying shoes on, because I can’t find anything in my size. I’m only a size 12, which isn’t particularly big. I’m only 6’2”, which while tall isn’t exactly freakishly tall. There are many people taller than me in most rooms or shops, yet it seems that most shoe shops only carry a limited stock of size 12 shoes. Plus, the shoes they do have in a 12 are never the ones I want.

Why do shoe shops only cater for short, stunted guys? When I have to pick up a shoe I want and ask the poor girl at the till if she has it in a size 12 I feel slightly embarrassed. Why should I feel ashamed to have such gargantuan feet? I’m large; I can’t be the only one? There must be other guys out there who require size 12 shoes, yet the best designs are made just for midgets and inadequate guys who wear size 8.

As a nation we’re getting taller year on year, but no one seems to be adapting to that when it comes to making shoes. I don’t want to feel like a freak for asking for a 12 in a shoe shop, yet because I’m bigger than most men it seems to happen that way.

Anyway, I did manage to buy two pairs of sized 12 shoes in Chester yesterday. One was in Jones’ the Bootmakers and one was in Debenhams. They were OK, the pair of Kickers from Debenhams were quite good, but I saw better shoes elsewhere that only come in midget sizes. Next had a cool pair that seemed to only go up to an 8, and they couldn’t even order a 12 because they don’t carry them. There was a great pair of Adidas in another shop that seemed to peak at a 10.

Life is tough when you’re not a stunted midget.

Chester City Council try to sting me on parking fine

Is my car cursed or what? The car that was stolen, crashed into and the subject of my ex-wife’s insurance fraud has now been hit with a £50 parking fine by Chester City Council, even though I couldn’t actually pay!

I went to Chester today to shop for shoes, and being a sized 12 it was very difficult (but I’ll rant about that another time). I entered the car park and parked at the bottom, next to the Pay Station. When I put a £2 coin in the machine, it came back out – together with another 2 £1 coins. I was £2 up already, result!

However I didn’t have a ticket, so I tried the £2 coin again. It came back out. Then I tried a £1 coin, and it came back out. I then made my way up to the other Pay Station in the car park (and by this time it was starting to snow heavily) where I tried both the £2 and £1 coins again. Same result; they came back out.

I went back to the first Pay Station, where my car was parked, to find a woman having the same problem. I told her that neither machine was working, and she couldn’t get a ticket either. I saw that some cars had tickets, but others didn’t. Assuming the machines were now full, I went into town to shop.

When I returned around 3 hours later I found I had been given a £50 fine for not displaying a ticket.

Obviously I’m not paying it. I tried to pay the £4.90 for 4 hours, but neither machine would take my money. No way am I paying a fine when the fault lies with the Pay Stations that didn’t work.

I’ll appeal this and let everyone know what happens. If I have to go to court I will. If they get away with this they have carte blanch to charge everyone £50 for parking there.

No doubt quite a few cars received fines today, which must strike them as unusual.