Monthly Archives: April 2008

British Telecom, CSA, Direct Line Insurance, General, Royal & SunAlliance

What a morning!

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Wow, this has been some morning.

Firstly, Direct Line phoned up and apologised for paying out the wrong person when my car was stolen in 2006 and said they’d compensate me for it being off the road for a year as a direct result of their actions. Incredible.

Then, the Child Support Agency phoned and said they’d made a mistake and realised that actually, yes, I had been paying for my ex-wife’s house between January 07 – January 08, therefore I wasn’t actually in arrears. They’re going to refund all of the money they’ve incorrectly taken from me.

Then, and this too good to be true, BT phoned…. and the person was ENGLISH! He said that they were sorry for debiting me twice in August, and for quoting me £33 for broadband, only to then charge me £68.

But wait, there’s more. Royal & SunAlliance then phoned and said they were sorry for delaying repairing my car for a year and would be sending me a full written apology.

I need to go and have a lay down. This has all been too much this morning.

Rants

Still no word from the Inland Revenue over my £4.17

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Last week, the 26th March to be precise, I contacted the Inland Revenue over their mistake where they are demanding £4.17 from me in interest on a late payment, which was late because they sent my details to the wrong address. They have admitted their mistake and have rescinded the fine they placed upon me, however they still seem to want the outrageous sum of £4.17 in interest, on their mistake.

I was told by some jobsworth that £4.17 was beyond his powers and that it would have to be passed to a higher authority, who would contact me within 3 days.

It’s now April 1st.

Naturally I have heard nothing. How much of the tax payers money, our money, must we spend in wages on these idiots just to clear up the issue over £4.17? Is all of this really necessary?

I despair at the state of this country, how the bureaucracy of institutions such as the Inland Revenue is so full of itself that it takes numerous phone calls, countless man hours and several different people just to rectify a mistake to the tune of £4.17.

No wonder this country is falling apart.