Mr Daz

Wow, this has been some morning.

Firstly, Direct Line phoned up and apologised for paying out the wrong person when my car was stolen in 2006 and said they’d compensate me for it being off the road for a year as a direct result of their actions. Incredible.

Then, the Child Support Agency phoned and said they’d made a mistake and realised that actually, yes, I had been paying for my ex-wife’s house between January 07 - January 08, therefore I wasn’t actually in arrears. They’re going to refund all of the money they’ve incorrectly taken from me.

Then, and this too good to be true, BT phoned…. and the person was ENGLISH! He said that they were sorry for debiting me twice in August, and for quoting me £33 for broadband, only to then charge me £68.

But wait, there’s more. Royal & SunAlliance then phoned and said they were sorry for delaying repairing my car for a year and would be sending me a full written apology.

I need to go and have a lay down. This has all been too much this morning.

Share this page

Tags: British Telecom, CSA, Direct Line Insurance, General, Royal & SunAlliance by MrDaz
4 Comments »

While bored yesterday we knocked out this quick TV advert for Direct Line. They paid out someone else when my car was stolen and then tried to repossess the car. This advert showcases their best points in their insurance policies.

Share this page

Tags: Direct Line Insurance, Movies, Stolen Car by MrDaz
3 Comments »

After what happened with Royal & SunAlliance, where they shirked their responsibilities for over a year and then eventually caved in when they saw the bad press they were getting both here and in the SERPs, do you think Direct Line Insurance will also see sense and compensate me before it gets too messy for them?

They’re the imbeciles who paid out the wrong person when my car was stolen, recovered and then fraudulently claimed on by my ex-wife. They then placed a stolen marker on the car saying they wanted me to hand it over to them, and refused to speak to me on the matter. Over a year later they admitted via letter and taped phone call that they were in the wrong and should have done more to discover the true owner of the car earlier, but insisted that they were not responsible for my car being frozen in limbo during that time.

Obviously they were responsible, they’re the idiots who paid out the wrong person and refused to speak to me. They have ADMITTED their error in writing, yet they still say they won’t compensate me.

Well, now I’ve beaten RSA so convincingly, I’m turning my attentions to Direct Line Insurance. They either compensate me to the tune of what I have demanded, or this thing escalates to the likes of which they couldn’t possibly imagine.

Do you think they’ll buckle? Do you think they’ll stand firm? Cast your vote now.

 Loading …

Incidentally this website now ranks on page 3 of Google for Direct Line Insurance, and page 1 for Direct Line Insurance Claims Department. The stats for this site read like a veritable list if car insurance related terms and companies. Talk about bad press!

Share this page

Tags: Direct Line Insurance, Royal & SunAlliance, Stolen Car by MrDaz
No Comments »

The letter I received from the CSA today saying my ex-wife had disputed I’d made any mortgage payments was the final straw. I’ve just sent this to my solicitor.

Hi Kelly and Chris.

I’ve just received another letter from Kelly that is exactly the same as one Chris has already sent. Can you guys make sure you’re not sending me the same information as I’ve received duplicate letters from you both twice now. Obviously I don’t want to be charged twice for the same letter!

In answer to ETLP’s letter this time, I would like to point out straight away that I have not ‘changed my mind’ as they have suggested. Mrs Jamieson has reneged on the agreed offer in an attempt to get more money from me for her inevitable repayment to Direct Line. We had an agreement, she changed it.

I will obviously not consider her offer as the condition of the house has changed and the time wasted has caused me to accrue more mortgage arrears.

I would consider buying the house from her if she removes all 3 references that Kelly highlighted in the offer. I require this as I fully intend to help Direct Line insurance pursue Mrs Jamieson for the money she illegally obtained from them, and I wish Direct Line to compensate me for the depreciation on my car, and the loan I paid on it while it was in limbo for a year as a result of theirs, and her actions.

I also require the amount of arrears to be deducted from the offer I made to her, which means I will offer her £10,000 for her share in the house, the furniture and everything else inside. Including the items she has removed, the two canvas paintings and the two Michael Jackson jackets.

Furthermore she has once again lied to the CSA saying that I have not made mortgage payments on the house. The CSA being the CSA have taken what she has said as fact and have refused to consider my variations form, meaning I am having too much money deducted from my earnings. She must contact the CSA immediately and inform them that I have been making the payments from January - August. In addition if I buy the house from her I will of course be paying the arrears, which takes us up to date.

If she does not agree to all of this, without exception, the house will be repossessed with my blessing.

I can’t stress enough how serious I am about this and how I am FULLY prepared to let the house be repossessed. I have had enough of her crap, if she wants to lose the house then I will allow it to go, simple as that.

Obviously with regards to the CSA I merely have to show them mortgage statements to prove I have made the payments, but as they are so painfully slow and incompetent they will take months, if not years to correctly identify what I have paid. This is why she must do it. Immediately.

Please let me know what her response is as to be perfectly honest I couldn’t care less any more either way. I’m 50/50 on letting the house go and washing my hands of her.

Thanks for your time.

Darren

Share this page