For those following the progress of Internet hosting company 1and1’s email screw up this week, the story has taken a comedic yet not entirely unexpected turn.

Internet Geek news The Register has posted its third installment of the news, where some soon to be ex customers of 1and1 have vented their anger.

The real humour comes however from 1and1 themselves, who have passed off this monumental cock up as nothing more than planned server upgrading and maintenance.

Following an important update to our mail server software and the subsequent restart of the mail servers, there have unfortunately been delays in the delivery of inbound email to your mail boxes.

Now don’t bullshit me guys, I’ve used that excuse to clients before myself (any clients reading this, just kidding!).

Oh yes, honestly, your service has been down all week because we’re improving our service to make things better for you, instead of the truth, some pizza faced twat has spilled his coke in the server room and fucked up all of the hardware.

Morons.

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Internet nerd site The Register reported today that 1and1 Internet have been pissing off their customers for the second time this week.

Hosting and email provider 1and1 has annoyed its customers for the second time this week with patchy service.

The Register has been contacted by a dozen irate 1and1 customers, all complaining that their inability to access email, which the firm told us it had sorted on Tuesday, had resurfaced.

Many have had trouble contacting the firm. Our own call was sent to hold music for several minutes and then went dead. A recorded message informs callers the firm is working on a technical fault and is hoping to have normal service resumed “as soon as possible”.

Readers report both POP3 and SMTP are a no-go.

Reader Craig said:

The last email I received properly was 11:11 this morning, and I just get a send & receive error in Outlook when I try. Their webmail interface just gives a HTTP 500 Internal Server Error too!
And Mark asks asks what we’re itching to know too: “Any idea what’s behind their bullsh*t excuses?”

Of course, this isn’t the second time 1and1 have pissed off their customers this week. It’s the first, because they never fixed the sodding problem in the first place. I phoned them this morning, and got an engaged tone on their support line, so phoned their sales line – and naturally got through.

Someone promissed that everything would be sorted by this afternoon, and mumbled something about them jumping the gun with their earlier optimism about the problem being fixed. We’ll see about that eh?

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