CSA fail again
I recently received a letter from the CSA (Child Support Agency) concerning this blog. Seems they’ve seen it and are unhappy I’ve named one of their employees (Steve Gibson) in a previous post. I’ll post up their letter and my reply this weekend when I get home, but the purpose for this post is when I called them this weekend.
You see, they’ve been trying my patience for some months now and still fail to understand what I told them back in January. I telephoned them on Saturday (recorded the call of course, podcast to follow) where one of their call centre buck passers said that my case had been passed to a ‘complicated case worker’ and he assured me, nay guaranteed that this person would phone me after 7:00pm Monday night.
I offered my scepticism of whether this guy would phone me as the CSA have failed at every attempt to contact me, but the chap insisted yes, I would receive a call Monday night.
Guess what?
That’s right, no call. As the CSA read my blog, could they please give me a call at some point like they’re supposed to, like they promised to do and like this weekend’s podcast will reveal them promising to do?
Is it any wonder they’re the laughing stock of the country?
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maybe you are known to everyone at the CSA, and they have labelled you a vexacious caller, and been told under no circumstanses to speak to you, and are at this moment in time standing around listening to some of your other phone calls that they have recorded and are laughing at you. just a thought.
I am known to the CSA, they’ve had a company wide email about me, but as for them standing around laughing at my phone calls… I think my most recent podcast will dispel that theory.
As for what I’m going to do this weekend with a video file and YouTube, well, let’s just say the CSA don’t realise what they’ve started.
so - is itthe ‘csa’ as a government agency you are angry at, the MP’s who come up with the legislation, the government who paid out of the tax payers coffers for a computer system that doesn’t work as well as it should do - or are you angry at the staff who work for the agency, who probably get paid a pittance, and do the governments dirty work for them, or is it the thousands of absent parents who think they shouldn’t have to support their own children, or is it the greedy parents who want every penny you have so they can drink it all away, or are you one of the good guys who could just come to an amicable agreement with his ex and pay his maintanace without having to go through the csa in the first place? who is your pod cast really aimed at hurting?
Listen to it, it’s pretty obvious who my anger is aimed at. Even someone from the CSA could work it out.
Shut up, and pay what you owe, instead of whinging on all the while.
I don’t like paying council tax - I think it is basically unfair, but I don’t start whinging at their staff, and making out that all the world is against me lie you do.
For once in your pathetic life be a man, pay for the upkeep of your kids, and don’t expect the long-suffering tax-payer to do it for you
Thanks for the ill thought out and uninformed comment Chris. However if you bothered to read further updates on the CSA on this blog you’d realise the level that they’ve stooped to.
They’ve lied, posted stuff to the wrong address and conned me. Illegality is illegality, whether you’re a government run agency or not.
Incidentally I always pay what I ‘owe’… the question is what do I owe?