So I phoned Royal & SunAlliance again yesterday hoping to speak to Zoe Banks and find out if she’s planning to fix my car sometime, which has been awaiting repairs since July 2006. Unfortunately not only did I not get to speak to Zoe Banks but the number diverted to someone’s mobile, someone who doesn’t even work for RSA. Seems they’d set up a divert to a chap at Cable and Wireless… class.
Luckily he was from the same building and he gave me Zoe Bank’s direct number, which I’ll share with you now: 01179 416 869. Obviously she didn’t answer, and my attempts to call the switchboard again finally saw me get through to the same guy I phoned Friday, who again promised someone would phone me back.
Naturally they didn’t, so I’ll be calling again today, and again tomorrow, and then again Thursday and every day for the rest of his life until one day, a long time from now, Royal & SunAlliance actually fix my fucking car.