I’ve just added two new podcasts from last week’s phonecalls to Direct Line insurance. These calls show a possible change of tact from Direct Line as they state that the letter responding to my complaint has been drafted.
First listen to my call with Ray Harper, and then the recorded message left on my phone from Neil Foster. All very exciting.
Stay tuned for the next podcasts where I’ll be revealing the response from Direct Line in full.
This shows that just because an insurance company tells you they’re doing nothing to help, and they’re going to screw you, if you complain enough and make enough fuss you can get justice.