I’m not usually one to complain, as regular readers will know, but there’s just something that irks me about a product that you receive compared with the picture. This could be anything, whether it’s something from a catalogue that looks decidedly better quality than it does in real life, or in a fast food establishment where the images of the food look much better than the reality.
Yes, I do realise this is a bit of a ‘Falling Down’ complaint as already expressed by Michael Douglas, but this week it did annoy me; not because the food supplied never look like the pictures (because on the whole in Subway, they do) no, this is because this particular sub was a ragged affair as a direct result of the people serving not really giving a monkey’s.
First off, where this rather excellent food photography suggests a packed sandwich with thick bread, my sub was cut, it would appear, by a blind Samurai. The bottom part of the sub was very thick, while the top part was wafer thin. Surely they should have thrown those pieces and started again? But no, they carried on regardless – and weren’t really paying attention either. Despite me telling two different people a total of three times that I didn’t want it toasted, I narrowly managed to save the sub from the fires of the oven – communication wasn’t high on their list of skills.
As the top of the sub was so thin (almost transparent in places) it naturally started to fall apart when picked up too – and didn’t look anything like this picture of a Subway BMT.
Darren Jamieson, aka MrDaz, is the Technical Director and co-founder of Engage Web and has been working online in a career spanning two decades. His first website was built in 1998 and is still live today.
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