The delivery company Home Delivery Network (HDNL), who deliver for Internet retailer Amazon, have managed to annoy a great many people online. My posts on the subject have received hundreds of comments from outraged customers and idiotic, vulgar and racist drivers for HDNL alike. Most of the customers have been trying in vain to get hold of someone at HDNL to locate their delivery, but there is no phone number on the company’s website.
Luckily, I have it. The phone number for HDNL is 08448 111 816 – but don’t expect to get anywhere when you phone it.
One thing I did notice in Google when I searched for HDNL (besides this very website of course) was the website reviewcentre.com. Anyone who runs a dodgy business like HDNL will know all about reviewcentre.com, the website shows up on the first page of Google for searches on every dodgy company you can think of (try it ;)).
The funny thing about the site is that when companies like HDNL get listed on there, and get awful reviews from their customers, they all tend to react the same way. They go onto the website themselves and submit fake reviews of their business, with really obvious made up comments. You can tell they’re fake because the real reviews all give them 0/10, whereas the staff of HDNL give themselves 10/10… that’s quite a discrepancy!
Plus, the idiotic staff of HDNL who have reviewed their own company have all tended to add reviews as ‘guest’ writers, rather than having the good sense to create an account, log in and write a few genuine reviews for other companies before spamming their own listing.
Don’t any companies know how to perform reputation management online?
I guess not.
So again, if you want to complain to HDNL, you can ring the Home Delivery Network phone number: 08448 111 816. Mention this website for extra annoyance factor!
Darren Jamieson, aka MrDaz, is the Technical Director and co-founder of Engage Web and has been working online in a career spanning two decades. His first website was built in 1998 and is still live today.
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