You’re supposed to be innocent until proven guilty, but where the CSA are concerned you have to prove your innocence. I just had a call from a very rude woman who wanted to know why the CSA hadn’t been paid.
This is of course despite my former employer telling them twice and me telling them once that I no longer work.
Ironically enough she demanded that I prove that I’m not working. I begged the question how can you prove you’re NOT working, and she had little idea except for going to the job centre.
As if.
Could I perhaps show her a payslip that I don’t have? Could she speak to an employer that doesn’t exist? Who knows, yet she ended the call by saying as the CSA were not told that I’m no longer working, by me or by my former employer, that I’m still liable for the full deductions.
How on earth does that work? I no longer work at Just Search. I am not employed by them. The CSA have been told this on THREE separate occasions.
She even apologised for the fact that they hung up on me twice before, shortly before she, yes you guessed it, hung up on me.
You can’t make this stuff up, really.
Darren Jamieson, aka MrDaz, is the Technical Director and co-founder of Engage Web and has been working online in a career spanning two decades. His first website was built in 1998 and is still live today.
Perhaps the problem is inflexibility in your communication skills. Do you adjust your language when trying to communicate with the CSA? (I say ‘try’ because clearly you are expressing things in a way the cannot understand.)
Take your first sentence.
It has 20 words and over 30 syllables – that’s 50% more syllables than words!
While the vast majority of blog readers, including those with English as a second language, will have absolutely no difficulty with that and will fully comprehend the whole post, you MUST consider your audience and adjust accordingly.
I’m afraid I can’t help with it though as I have found myself equally unable to communicate effectively with the authorities over my child.
I’m not sure why you put so much effort into avoiding child support payments which are, after all, paid for the benefit of your children. Do you think that your duty to support your kids ends when you seperate from their mother?
Best wishes
Paul
I was out of work for 4yrs due to an injury i received from work and my employer told them that I was no longer working for them in 2003 yet 4yrs (I had no communication with them during this time) later when they chased me for arrears they informed me that because I hadn’t told them then I was still being charged the full rate and that CSA law states I have to tell them and as such the arrears still have to be paid regardless of the fact I can prove I was out of work! They make me sick!