Yesterday I posted how Paul Gratton from the child support agency said they had no record of my sending a complaint letter to them. This was despite my having the letter from them confirming the receipt of my complaint letter in my hand while talking to him.
Needless to say they never phoned me back today, and I’ve still had no resolution or contact from them since they promised they’d resolve the issue.
As a result, and as I do keep my promises, here’s the podcast of my phone call with them.
Enjoy!
Darren Jamieson, aka MrDaz, is the Technical Director and co-founder of Engage Web and has been working online in a career spanning two decades. His first website was built in 1998 and is still live today.
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