RSA Fail again

Would you Adam and Eve it? Deborah from Royal & SunAlliance assured me today that their recovery team would show up this evening to pick up my car and take it to BMW Stockport to be quoted on, and subsequently repaired. I was told that they’d be at my house some time after 6:00pm.

Guess what? That’s right, despite me waiting in all night they never showed up. Further more I never received a call explaining why, or even letting me know they wouldn’t show up.

I guess I can’t be surprised at this as after all RSA have let me down continuously for 16 months. I suppose I just naively expected them to actually do what they claimed they would this time.

Maybe they’ll have answers tomorrow as to why no one bothered to show up, despite me waiting for them. Maybe they’ll have answers as to why no one called me, despite me waiting for them. Maybe they’ll have answers as to why my car hasn’t been fixed when it’s now November 15th 2007 and it was originally stolen in July 2006.

I doubt it, but we’ll keep on persevering eh?

Darren Jamieson, aka MrDaz, is the Technical Director and co-founder of Engage Web and has been working online in a career spanning two decades. His first website was built in 1998 and is still live today.

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