A big part of doing what I do these days is removing links to clients’ websites and, while it’s not too difficult, it is bloody annoying – especially when you uncover a client who has had SEO before from someone else and their link profile is a web (if you pardon the pun) of spam and rubbish.
All of the following domains are on the same IP address, 18.104.22.168, and they’re all the same dodgy-arse crap directories. Whoever owns these damn sites (Ashwani Kumar, I checked) could you please wipe these stains off the Internet so I Continue reading →
I have just received an email from the legal department of some sex aid related website threatening me with legal action if I don’t remove links from one of my sites. I can’t believe the bare faced cheek of some people.
Naturally I’m not doing it, and I’m publishing the legal threat too. Enjoy.
From: email@example.com [mailto:firstname.lastname@example.org] Sent: 11 April 2014 13:07 To: ***@*******.net Subject: Removal of disclaimer links from the http://www.thetransformers.net
As I run a number of websites I often get emails from SEO companies looking to build links for their clients – a practice which has died out among reputable companies, but some of the older, ineffective agencies still do this. I have just received one such link request for TheTransformers.Net which was so irrelevant I felt honour bound to share it.
This is a guest post from Sylvia Milton, who wanted to share her nightmare story of banking errors, confusion and dreadful customer service – a nightmare which has so far run for 16 months and still hasn’t ended. If you’ve encountered similar problems in your life, please let us know about them in the comments below…
It started with a simple query about my bank account, and grew into a nightmare that hijacked my life and destroyed my credit rating.
On 19th November 2012 I asked Halifax to identify two Direct Debits on my Bank of Scotland business account: £238 to Halifax, £40.85 to T-Mobile. They could not. I asked a BOS Relationship Manager to cancel the DD’s, in the expectation that Halifax and T-Mobile would contact me for missed payment and I could then clarify what I was paying for.
Halifax and BOS subjected me to a six hour long ordeal on the phone that day, shunting me between BOS and Halifax. After five hours a Relationship Manager offered to call me back to stop my phone bill running up further and transferred me to the business department dealing with indemnity claims to see if they could help. BOS advised me to Continue reading →
I have been a customer of 1and1 Internet for over ten years now – though I can’t for the life of me understand why. When it comes to customer service they are, by far, the worst company I have ever used – and I’ve used BT!
Other website hosting companies, such as United Hosting, have a response time to emails of around two minutes – 1and1’s response time can be measured in weeks. I am not kidding. If you send an email to their email@example.com email address you may as well be writing your message on a piece of parchment, rolling it up, sticking it in a bottle and lobbing it in the Mersey. They’re a joke, and they don’t care.
They recently emailed their long standing customers to notify us (with just a couple of weeks’ notice) that they were Continue reading →
Purely because I wanted to make our meeting room seem more funky and interesting (and not in the slightest bit because it was suggested I get the arcade machine out of the house) I recently moved my Michael Jackson Moonwalker arcade machine into the meeting room at Engage Web. It adds a touch of retro chic to the meeting room, and offers everyone at work the chance to test their skills on some old classic arcade games.
Currently we’re playing Track and Field, one of the ultimate button mashing games of the period, and it has resulted in Tom breaking Usain Bolt’s world record for the hundred metres, in under 9.5 seconds. Fastest finger first or what!
The Internet is full of spammers and scammers. You have to be very careful what emails you open, what website links you click on and who you give your details to. You need to be careful with passwords, and take online security seriously – as the scammers and spammers are quick to take advantage of people who are caught unawares.
Some people, however, bring it upon themselves. I received the below email from someone thinking he was complaining to Royal Sun Alliance, when in actual fact he was emailing through a completely unrelated website, which bore no resemblance to RSA whatsoever. The guy gave his full details, including address and Continue reading →
A few weeks ago I had my car keyed in the car park. These things happen, especially when the car park at work is used as a short cut for kids walking home from the local comprehensive school. The scratch was over 15cm long, which meant I couldn’t get it repaired on my inclusive insurance and had to pay for it myself.
Luckily I knew of Shine! Smart Repair, as I had used them twice before (perhaps no lucky to have to use them three times, but you get what I mean).