Comments on: Kitchens Direct http://www.mrdaz.com/kitchens-direct/ So much anger, so little time Tue, 07 Feb 2012 15:46:02 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Eileen http://www.mrdaz.com/kitchens-direct/comment-page-1/#comment-15729 Eileen Mon, 24 Jan 2011 23:40:34 +0000 http://www.mrdaz.com/kitchens-direct/#comment-15729 Whatever you do - avoid this firm. It is part of the Home Form Group which is Dolphin, Moben and Sharpe. Check Dolphin Bathroom reviews - they are horrific. My bathroom has been ripped out and refitted and I'm still without half of it plus shower over 3 months later. The work is not only bad but dangerous. All my electrical items were badly fitted, didn't work and one spotlight had to be removed because the connection was scorched. They go for weeks without working and the parts are always out of stock. they are a disgrace. Whatever you do – avoid this firm. It is part of the Home Form Group which is Dolphin, Moben and Sharpe. Check Dolphin Bathroom reviews – they are horrific. My bathroom has been ripped out and refitted and I’m still without half of it plus shower over 3 months later. The work is not only bad but dangerous. All my electrical items were badly fitted, didn’t work and one spotlight had to be removed because the connection was scorched. They go for weeks without working and the parts are always out of stock. they are a disgrace.

]]> By: IanB http://www.mrdaz.com/kitchens-direct/comment-page-1/#comment-15693 IanB Wed, 12 Jan 2011 13:03:13 +0000 http://www.mrdaz.com/kitchens-direct/#comment-15693 Kitchens Direct are part of the Homeform group, as are Dolphin, Moben and Sharps as well apparently as the Tecnik appliance manufacturers. Moben were appalling and I would never ever trust them again. Installers were botchers whose only aim was to get in get out and quick. Don't take the financing option as Hitcahi Capital will pay your money to them without authorisation and then state that your claim is against Moben not them. Try to ring Tecnik, nobody home ever, answer phone is taken and then you just get passed to a non answered dump. Avoid Moben at all costs Avoid Kitchens Direct at all costs Avoid Sharp at all costs Avoid Dolphin at all costs or the costs will be your time, money, frustration and anguish Kitchens Direct are part of the Homeform group, as are Dolphin, Moben and Sharps as well apparently as the Tecnik appliance manufacturers. Moben were appalling and I would never ever trust them again. Installers were botchers whose only aim was to get in get out and quick. Don’t take the financing option as Hitcahi Capital will pay your money to them without authorisation and then state that your claim is against Moben not them. Try to ring Tecnik, nobody home ever, answer phone is taken and then you just get passed to a non answered dump.
Avoid Moben at all costs
Avoid Kitchens Direct at all costs
Avoid Sharp at all costs
Avoid Dolphin at all costs
or the costs will be your time, money, frustration and anguish

]]> By: Tony http://www.mrdaz.com/kitchens-direct/comment-page-1/#comment-13571 Tony Fri, 10 Dec 2010 00:29:29 +0000 http://www.mrdaz.com/kitchens-direct/#comment-13571 As an ex KD designer I would not advise anybody to buy a kitchen from them. Once they have your money they simply do not care. STAY AWAY FROM KITCHENS DIRECT!!! As an ex KD designer I would not advise anybody to buy a kitchen from them. Once they have your money they simply do not care. STAY AWAY FROM KITCHENS DIRECT!!!

]]> By: dawn baskerville http://www.mrdaz.com/kitchens-direct/comment-page-1/#comment-13325 dawn baskerville Tue, 05 Oct 2010 11:08:16 +0000 http://www.mrdaz.com/kitchens-direct/#comment-13325 Be very very carefull. Numerous companies - you will see outlined above are owned by ole Vance. I am currently trying to deal with Kitchens Simply also ole Vance and it is terrible. Parts missing. Holes not drilled. Cannot get through to customer service. Nightmare. Do not touch this company. Be very very carefull. Numerous companies – you will see outlined above are owned by ole Vance. I am currently trying to deal with Kitchens Simply also ole Vance and it is terrible. Parts missing. Holes not drilled. Cannot get through to customer service. Nightmare. Do not touch this company.

]]> By: will http://www.mrdaz.com/kitchens-direct/comment-page-1/#comment-13256 will Sat, 11 Sep 2010 21:00:31 +0000 http://www.mrdaz.com/kitchens-direct/#comment-13256 As an ex employee of Vance Millar and without malice the above named companies as kitchens direct and Simply Kitchens are both owned and operated by ole Vance. As an ex employee of Vance Millar and without malice the above named companies as kitchens direct and Simply Kitchens are both owned and operated by ole Vance.

]]> By: anna http://www.mrdaz.com/kitchens-direct/comment-page-1/#comment-12955 anna Tue, 25 May 2010 15:22:36 +0000 http://www.mrdaz.com/kitchens-direct/#comment-12955 Hi has anyone had a good experience with simply kitches?? I have had someone around to give me a quote which seems to good to be true!! so any comments would be gratefully received !! Hi has anyone had a good experience with simply kitches?? I have had someone around to give me a quote which seems to good to be true!! so any comments would be gratefully received !!

]]> By: Bianca http://www.mrdaz.com/kitchens-direct/comment-page-1/#comment-12915 Bianca Fri, 07 May 2010 17:25:50 +0000 http://www.mrdaz.com/kitchens-direct/#comment-12915 One more advice. If you are going ahead with Kitchen Direct, ask for my fitter - Russian man - Vladivir...he doesn't speak a very good english, but you don't have to talk to him....he is there to do the job! And what a job! He is fantastic! No silly breaks for coffee or cigarets, he works non-stop and long hours. The result is amazing! One more advice. If you are going ahead with Kitchen Direct, ask for my fitter – Russian man – Vladivir…he doesn’t speak a very good english, but you don’t have to talk to him….he is there to do the job! And what a job! He is fantastic! No silly breaks for coffee or cigarets, he works non-stop and long hours. The result is amazing!

]]> By: Bianca http://www.mrdaz.com/kitchens-direct/comment-page-1/#comment-12911 Bianca Wed, 05 May 2010 20:03:35 +0000 http://www.mrdaz.com/kitchens-direct/#comment-12911 Hello again, My kitchen since 29th of March is finally finished but I am warning you - it was a hell!!! The surveyor was a nightmare, made a lot of mistakes and only due to a very good fitter, that had to change everything, my kitchen is now ok. During the last month I have made hundreds of phone calls and was getting no were. The whole month was frustrating and I was continuously very nervous.I would NEVER RECOMMEND KITCHENS DIRECT!!! In the end is not cheap, so please don't be full by them that you are getting good deal.They will promise anything before you sign the contract and after that you are on your own. They will be avoiding your calls and the nightmare will start. Please don't make this same mistake as I did. Hello again, My kitchen since 29th of March is finally finished but I am warning you – it was a hell!!! The surveyor was a nightmare, made a lot of mistakes and only due to a very good fitter, that had to change everything, my kitchen is now ok. During the last month I have made hundreds of phone calls and was getting no were. The whole month was frustrating and I was continuously very nervous.I would NEVER RECOMMEND KITCHENS DIRECT!!! In the end is not cheap, so please don’t be full by them that you are getting good deal.They will promise anything before you sign the contract and after that you are on your own. They will be avoiding your calls and the nightmare will start. Please don’t make this same mistake as I did.

]]> By: Blackers http://www.mrdaz.com/kitchens-direct/comment-page-1/#comment-12905 Blackers Sun, 02 May 2010 22:08:32 +0000 http://www.mrdaz.com/kitchens-direct/#comment-12905 Do not use Kitchens Direct!! They delivered the wrong kitchen, then when they attempted to fit it for the first time, they made so many mistakes that the initial fitter had to be taken off of the job. Then we had to send them a solicitor's letter and have another fitter to do the job. The correct items still had to be delivered and he did not finish the work and again we had to be visited by the regional manager for the second time. He agreed that the work was sub-standard. 15 weeks later the work is still incomplete and so we are sending another letter to Susan Kinnaird (Managing Director) to say that we are demanding our money back and for them to come and collect their 2 kitchens!! If they do not pay us then we will be making a claim to the Small Claims Court and we will run a personal mission to bring people's attention to this terrible company!! Do not use Kitchens Direct!! They delivered the wrong kitchen, then when they attempted to fit it for the first time, they made so many mistakes that the initial fitter had to be taken off of the job. Then we had to send them a solicitor’s letter and have another fitter to do the job. The correct items still had to be delivered and he did not finish the work and again we had to be visited by the regional manager for the second time. He agreed that the work was sub-standard. 15 weeks later the work is still incomplete and so we are sending another letter to Susan Kinnaird (Managing Director) to say that we are demanding our money back and for them to come and collect their 2 kitchens!! If they do not pay us then we will be making a claim to the Small Claims Court and we will run a personal mission to bring people’s attention to this terrible company!!

]]> By: Sarah Wilkinson http://www.mrdaz.com/kitchens-direct/comment-page-1/#comment-12873 Sarah Wilkinson Fri, 16 Apr 2010 16:25:24 +0000 http://www.mrdaz.com/kitchens-direct/#comment-12873 KITCHENS SIMPLY!!! Or as the case may be Kitchens not-so-simply! Don't touch these sharks with a bargepole! I paid my 'Cash Deposit' and was left with nothing! When I called on numerous occassions, I didn't get a company name, just.... ...'Hello, Complaint or Spare parts?' No one knew what they were talking about and everyone I spoke to tried fobbing me off! The kitchen style was not specified on the order form yet I kept getting told everytime I called that someone from deliveries would contact me tomorrow to arrange delivery! Unsure how they would know what kitchen to deliver and if in stock.. I got told to shut up and listen or she'll put the phone down on me! After a few days of getting nowhere, i ended up telling them to canx the order, although the manager I spoke to wasn't capable of doing this! I could go on forever... but have to count my loses as I have wasted so much time and money on this company already! From research, this company is connected by Britians Worst Rouge Trader... Vince Miller! Just type in the phone number into google and watch all the sister companys appear! If they were such a good company, why would they find the need to trade under sooo many different names! Avoid!!! xx KITCHENS SIMPLY!!! Or as the case may be Kitchens not-so-simply!

Don’t touch these sharks with a bargepole! I paid my ‘Cash Deposit’ and was left with nothing! When I called on numerous occassions, I didn’t get a company name, just….
…’Hello, Complaint or Spare parts?’
No one knew what they were talking about and everyone I spoke to tried fobbing me off!

The kitchen style was not specified on the order form yet I kept getting told everytime I called that someone from deliveries would contact me tomorrow to arrange delivery! Unsure how they would know what kitchen to deliver and if in stock.. I got told to shut up and listen or she’ll put the phone down on me! After a few days of getting nowhere, i ended up telling them to canx the order, although the manager I spoke to wasn’t capable of doing this! I could go on forever… but have to count my loses as I have wasted so much time and money on this company already!

From research, this company is connected by Britians Worst Rouge Trader… Vince Miller! Just type in the phone number into google and watch all the sister companys appear! If they were such a good company, why would they find the need to trade under sooo many different names!

Avoid!!! xx

]]>