Comments on: Home Delivery Network Driver issues me with death threat

By: J S Cairns

J S Cairns — Mon, 19 Dec 2011 12:50:57 +0000

HDNL are the worst non-delivery service I have come across My parcel was shipped on the 9/12 my sons birthday is tomorrow and I still have not received it .WHAT A BUNCH OF WANKERS

By: Andy

Andy — Sat, 08 Jan 2011 14:24:41 +0000

DHL domestic was integrated into Yodel in March. In January
2011 DHL ECO freight TUPE,d into Yodel completing the DHL transfer.
The management structure was revamp’t with ex- DHL management
taking over key positions within Yodel. We from DHL freight ( I am
a LGV Driver) worked hard to make DHl Domestic a professionally
viable and competent parcel delivery company and we intend to do
the same for Yodel. It may be the case that HDN had a bad
reputation however please give Yodel a chance to prove itself, we
the staff who have moved across intend to work hard we understand
the importance of customer relations and that bad practice costs
contracts and therefore our jobs so please give us a chance
Regards

By: Doctor Heart

Doctor Heart — Thu, 06 Jan 2011 21:14:45 +0000

HDNL tried to deliver an order from Amazon today (£110
worth). I wasn’t home, so they tried to leave it behind a large
plant pot in the front garden. They knocked this over spilling mud
everywhere. They left the package in front of the front door,
entirely visible to anyone walking buy. They did not leave a card.
They did not clean up the mud. i.e. HDNL drivers are poor quality
human beings

By: CRAIG

CRAIG — Wed, 05 Jan 2011 18:46:53 +0000

HDNL ARE A FUCKING JOKE THEY SAID THEY LEFT A PARCEL AT THE
BACK OF MY HOUSE AND IV BEEN IN ALL DAY THEY HAVENT BEEN NO CHAP NO
PARCEL IV CHECKED EVERYWHERE NEVER USING AN ONLINE COMPANY WHO USES
HDNL AGAIN THEY ARE TERRIBLE.

By: James Mullinger

James Mullinger — Tue, 04 Jan 2011 13:15:24 +0000

Well done for posting this. I have had some truly awful experiences with Home Delivery Network in the past month. They are incompetent, vile, aggressive and criminal. They lie about delivering packages they haven’t delivered which is simply theft and they treat all of their customers like dirt. They also speak rudely about the companies they are delivering for – blaming Uniqlo and Amazon for the fact that the items that were given to them to deliver hadn’t arrived!

I do not understand why supposedly reputable companies use them or indeed how they have not been shut down for their criminal behaviour.

By: paul

paul — Mon, 13 Dec 2010 15:24:39 +0000

been waiting for a parcel since december 3rd 2010 and still hasnt arrived what are they playing at i know its christmas time but the way its going it be after christmas before i get it if i do hdnl are useless i thort royal mail were bad its a toss between both whos as bad as each other but if i dont recieve it soon will be cancelling my order and go else where cant be doing with this … unreliable couriers ….

By: dean hardy

dean hardy — Sat, 20 Nov 2010 15:57:33 +0000

I worked for hdnl for 5 months. Never took a day off, and was treat worse than something you might trod in. I was given zero training, poor equipment, dangerous vans and expected to deliver over the target of an experiences driver with zero knowledge of the area i was sent to. I was given work that was impossible to deliver, had to deal with a complete social inadequate for a boss,Mick Hardy who would basically talk to people like they deserved no respect, if he bothered to speak to them at all. A workplace in my experience is somewhere,that if you feel you are being treated with respect, you are more inclined to go the extra mile. the drivers are pushed and squeezed to impossible levels, come into work and load their vans while the mail is still being sorted. All in all I found it a disgusting place to work, the drivers and team leaders are cool, but the higher management just isnt there, they dont want u to do the job properly they just want to get as much work from you for as little cost. Then when you do the work they give you it takes you over the legal time. I got sacked without warning, after a shift. Do not come back tomorrow after delivering more than target. I mean where do you stand on that score as a temp.

By: Bexoxo

Bexoxo — Sat, 23 Oct 2010 09:18:50 +0000

I have to agree with Mr Daz. I am now in dispute with HDNL because they have also thrown a heavy item that I ordered through Amazon, over my 6 foot gate. The item is now damaged. I have emailed Amazon and I will also contact my credit card to stop the payment going through. I notice that those emails from HDNL employees demonstrate how small their penises are, they obviously believe that poor service is okay to customers ( well that’s obvious anyway from the poor service we get). I always think that swearing is such a ‘manly’ thing to do. No doubt I will get some swear words aimed at me because I am a female, and we all know that would be ‘extra-manly’. All this needs is for HDNL to sort themselves out. If Play and Amazon were to stop using them, they might think twice.
I note that Gareth is trying to impress us with his earnings (and of course we are impressed!) – no doubt he will have a Ferrari (his penis extension) and I await his beautifully crafted email with anticipation. I do think he has a way with words don’t you?

By: MrDaz

MrDaz — Thu, 16 Sep 2010 15:58:23 +0000

Gareth Boon, you’re so right. You are indeed smart. We should all bow to your intellect and you have proven to us that you are, indeed, polite as you say – for only a man of manners would use the phrase:

“im homophobic you spineless shit shafting fuck”

Although you are clearly a closet homosexual – you do realise that?

By: oz

oz — Thu, 16 Sep 2010 15:13:33 +0000

HDNL are the worst company i’ve ever had to deal with, I purchase alot of items from play.com and various other sites – the other sites actually care about the service a customer gets and choose to use a delivery company that understand customers day to day lives and the fact people cannot wait around just for the courier to show up when they feel like it. I’ve been waiting on a parcel for days now, HDNL customer services are also terrible. Last night i checked the tracker after sitting in all day getting myself into a rage and it showed no access to building, now i live in flats like alot of people i know for a fact they never came as was in and my buzzer never went off. I feel like the driver could not be bothered to come to my address and updated the tracker with that comment.

I’ve made many complaints about this and feel like no one cares.