Comments on: HDNL blog and forum

By: Peter

Peter — Sat, 17 Dec 2011 14:55:37 +0000

Having read the numerous complaints I was despairing of getting a present bought for my Grandson in time for Christmas.
The parcel had been at one of their Depots since 7th December but it appears that it had got “lost” and the time for delivery kept being deferred until yesterday we were told it may not be delivered before Christmas Eve.
I managed to find an EMail address and sent a strong complaint for the attention of Mr Jonathan Smith (CEO).
In the evening we received a call from a very pleasant person explaining the situation and taking our contact details so that we could be informed when delivery would take place for the replacement item which we ordered yesterday.
I had a phone call from the local depot at 11.45 this morning to say that the parcel had been received and had been put on a van for delivery today.
We received delivery at 14.30 today.
I think Yodel (as it now is) should be applauded for having resolved a bad situation so efficiently and promptly.
.

By: K Marie

K Marie — Wed, 05 Oct 2011 19:01:10 +0000

Why does anyone use this company??

HDNL were to deliver a Boden parcel for my daughter’s birthday last Tuesday week- it was delivered somewhere- not here. (What’s so difficult about a house with a name, number and postcode). A second parcel then was promised to be delivered definitely yesterday by HDNL’s version of EXPRESS deliver (not there’s someone’s idea of a cruel joke)- and the tracking system showed it was on the van. Mysteriously the driver got to the property at 8.01pm and apparently as deliveries are not “allowed” after 8pm it was taken back to the depot (their story)! Today many more phonecalls- many more assurances that yes, definitely a delivery today……. STILL NO DELIVERY! I was also verbally slapped on the wrist by a Boden employee for ringing the deliver company to trace the parcel – and so will never be using either Boden or any online company using HDNL ever…

Boden have now promised a third parcel and I’ve begged them to use Parcelforce…we live in hope.

By: MrDaz

MrDaz — Fri, 27 May 2011 07:51:05 +0000

I’ve added the domain to my watch list for when it falls out of redemption… would make a lovely HDNL forum

By: Frankz

Frankz — Thu, 26 May 2011 09:29:32 +0000

It seems someone hasn’t paid the bill! The domain registration for the HDNL forum/blog expired on 21-Apr-2011 so the site is currently suspended.

By: hdnl slave

hdnl slave — Tue, 24 May 2011 09:42:24 +0000

dear mrdazautomatic, im surprised you haven’t posted recently saying how glad you are at whats currently happening with the company currently.

serve’s us lazy so-and-so’s right eh?

By: MrDaz

MrDaz — Mon, 25 Apr 2011 18:19:07 +0000

For readers of this blog I should point out that ‘haha’ and ‘sad twat’ is the same person. This imbecile let one thought escape his head before coming back moments later and posting another – taking time out of his busy day of masturbating and surfing for pornographic pictures of his mother.

I hope BT knows what you’re doing with your internet connection?

By: sad twat

sad twat — Mon, 25 Apr 2011 04:44:40 +0000

have u got no god damn life at all, ruler of the internet. seriously somebody as pathetic as you! what makes you think your so fuckin important.

By: haha

haha — Mon, 25 Apr 2011 04:41:36 +0000

sad whinging bastards, get a fuckin life and stop bitchin. everyone on the planet is working through hardships, most far worse than findin a parcel on the floor outside or having to wait for one.MR Daz ur a tool, u got it, it works, yet still moan, go fuck urself

By: kaat

kaat — Thu, 21 Apr 2011 23:19:56 +0000

This is all so reassuring for me.. NOT! Amazon have kindly chosen to post a parcel with HDN for me.. No sign yet. Easter tomorrow, goodness knows when I’ll get it!

By: Bow

Bow — Tue, 08 Feb 2011 18:59:06 +0000

and to all the ex-hdnl drivers…get off my backside and go to the shops? I don’t drive and I’m in a wheel chair, so how about the current drivers do their jobs and stop whinging, it’s not our problem you are over stretched we pay for deliveries, we expect them on time, it’s not our problem that your management are rubbish. Your unions should be sorting that out, and the public who pay your company shouldn’t be messed about, abused verbally, ignored by your call centres, and lied to.

Can we add discrimination against the disabled to the list of complaints? Not every can get off their ‘fat backsides’ and I’m not fat as thanks to my illness I am not 6 stone in weight. Wankers.