Don’t panic, everything’s ok says 1and1

For the last few days I, like many thousands of people have been experiencing problems with my email through my hosting company 1and1 Internet.

Luckily, 1and1 says the problems are all sorted, the following is taken from Internet nerd news site The Register:

Yesterday, a number of UK customers experienced some delay in receiving inbound email. The delay was due to a surge in email volumes over our email servers. Our email system continued to receive all email during this time, with only its delivery to inboxes being delayed.

The email delay was handled according to set procedure, emails were queued and stored and no email was lost during this time.

The technical issue was resolved and all emails involved are being delivered safely. Only 1&1 email users were affected.

We sincerely apologise for any inconvenience caused to our customers due to the queuing of emails.

Today, 1&1’s UK Customer Control Panel was temporarily unavailable for a very short time whilst systems were maintained.

Well that’s nice to know isn’t it? Now, when I fail miserably to get my email I can take comfort in the fact 1and1 says everything’s hunky fucking dory.

Of course, it’s not. It still doesn’t sodding work, so their sticking their heads in the sand doesn’t make the problem go away. 1and1, get it sorted you muppets.

Darren Jamieson, aka MrDaz, is the Technical Director and co-founder of Engage Web and has been working online in a career spanning two decades. His first website was built in 1998 and is still live today.

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