Direct Line duck and weave

August 1st is approaching fast and with it Direct Line’s deadline to fix the situation. I chased them today, again at great expense to myself as these phone calls over the last 12 months have proved costly, and they gave me some more bullshit.

Seems they’ve decided their decision is the same, and they are not admitting they are liable for the mistake and therefore will not offer me any compensation for the cost to myself as a result of their fuck up.

This will now be taken further as I believe they have acted illegally.

I’m happy in a way because it means I have more blog material for some time to come.

Darren Jamieson, aka MrDaz, is the Technical Director and co-founder of Engage Web and has been working online in a career spanning two decades. His first website was built in 1998 and is still live today.

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