Comments on: Direct Line are lying bastards

By: jaseypacey

jaseypacey — Tue, 28 Dec 2010 21:28:17 +0000

Direct Line are absolute shite, they lost my no claims form
which I sent in when I joined them, so without telling me they
increased my direct debit monthly payments without even contacting
me to ask for another copy of the form, when I stopped my direct
debit they tried to charge me a cancellation fee…i spoke to an
operator and said that they could ‘shove the cancellation fee up
their arses’ and they would not get a single penny out of me as
they had been overcharging me for 3 months…i was marked as a bad
customer…they are the shittest insurance company going…they are
also a part of churchill so i wont use them either!!!

By: cloudsmiles

cloudsmiles — Wed, 02 Jun 2010 15:43:02 +0000

I have to laugh at this, I worked for them too and when I started I was on a temp contract and when I switched over to an RBS contract I needed an RBS account – why I asked – thats the way it is, they said

and also because of the fact I didn’t have an rbs account I wasn’t paid my full wage the first month and was given an ADVANCEMENT – not my wage – and advancement of 2/3′s which was to be recooped from my account when I got paid the following month, which is technically illegal. So I questioned this and because I had went to acas and not unite – two separate unions – they said they wouldn’t recognize my comment, so they also think they can ignore the law as well

they have no feeling or respect for their employees and will treat you like shit, dont work for them, and their systems are absolutley awful, just stay away from the whole company PERIOD

worst job I ever had

By: rick o shea

rick o shea — Sun, 08 Nov 2009 16:26:41 +0000

DIRECT LINE; WHY USE THIS SHIT INSURANCE CO ? THERES PLENTY OF DECENT ONES OUT THERE ,FUCKING ADVERTS SHIT AS WELL WITH THAT WANKER MERTON . DIRECT LINE GO FUCK YOURSELF.

By: M

Fri, 15 May 2009 18:48:10 +0000

I came across your blog perchance, and as a former DLI employee (Motor too, as it happens), I whole heartedly agree with you. The company can be summed up by the phrase “Ass backwards”, and as for the number of times they have shifted us round, lied and basically made life far too difficult before I left… Well, I know how you feel.

This company is full of idiocy on a massive scale.

If it makes a shred of difference to you, I took to saying “Direct Lie Insurance” when introducing myself on the phone.