I’m sure everyone’s been waiting for an update on the stolen car saga, yeah? Well this is your lucky day.
I contacted Chloe O’Driscol of Direct Line the other week to ask why no one has bothered to get back to me since January 28th. She remembered my call, and thought someone else was doing it. That tells you a lot eh?
I reminded her of the situation, my car was stolen then recovered, my ex-wife saw pound signs and claimed the insurance money from Direct Line, then spent it quick so they couldn’t get it back, Direct Line wanted my car. All up to speed? Good.
Chloe said she’d speak with the legal team and investigate the possibility of getting the marker removed from my car so I could use or sell it. She asked if I had the V5 document proving it was mine, and that if I could post that to her she could speed things up.
Now at this point alarm bells started ringing. But I did it anyway. She then got back to me a few days later and said the legal team have looked at the situation and decided they were NOT going to remove the marker from my car, and that I was liable to return my car to them.
They said what now?
That’s right – I have to give my car to them. I asked Chloe to return my V5 to me. She refused, saying it had to go to the claims department for them to decide. I suggested to her that she had deliberately conned me into sending it, she denied this.
She went on to say that she wasn’t refusing to send my form back, so I asked her again to send it back, she said no.
Surely a refusal?
You see, the cold hard facts of this are that my car was stolen, I am STILL paying a loan for it, and I cannot use the car. I have continued to be out of pocket for this since it was stolen in JULY LAST YEAR!!!
Direct Line paid out someone who was not the owner of the car, without a crime number, without speaking to the responsible insurance company (RSA) and AFTER the car had been recovered… yet they still say they acted properly.
They obviously believe by chasing my ex-wife they won’t get their money, and I’m more likely to be able to pay. Meanwhile my car sits rotting somewhere, and I keep paying the loan.
These fucking thieving bastards are pissing me off. I paid for the fucking car, they stupidly paid someone else for it and now I’m the one suffering.
Don’t use Direct Line, they’re a bunch of thieving incompetent wankers. If they’d like to sue for liable, please try… I can prove everything I have said. Fuckwits.