You’re supposed to be innocent until proven guilty, but where the CSA are concerned you have to prove your innocence. I just had a call from a very rude woman who wanted to know why the CSA hadn’t been paid.
This is of course despite my former employer telling them twice and me telling them once that I no longer work.
Ironically enough she demanded that I prove that I’m not working. I begged the question how can you prove you’re NOT working, and she had little idea except for going to the job centre.
Could I perhaps show her a payslip that I don’t have? Could she speak to an employer that doesn’t exist? Who knows, yet she ended the call by saying as the CSA were not told that I’m no longer working, by me or by my former employer, that I’m still liable for the full deductions.
How on earth does that work? I no longer work at Just Search. I am not employed by them. The CSA have been told this on THREE separate occasions.
She even apologised for the fact that they hung up on me twice before, shortly before she, yes you guessed it, hung up on me.
You can’t make this stuff up, really.