CSA DEO is wrong, admit CSA

I’ve had a staggering £160+ deducted from my earnings each WEEK for the last 6 months or so, and slightly less than that since December 2007. They claim I’m in arrears, which I have disputed, but as the CSA is regulated by itself and governed by itself, any complaints get dealt with internally, all with the same conclusion.

Nothing doing.

Anyhow, the last notice I had from the CSA said that my DEO would change in November 2008 to something like £90 per month… which I knew was also way off the mark. It’s more like £105 per week. But hey, at least the CSA are consistent with their incompetence.

So as it’s now late January 2009, and I’m still having £160+ per week deducted from my pay, I thought it prudent to phone them and find out just how much they think my arrears are, and what they think I still owe them, and have paid so far.

What they told me was unbelievable.

They said I had been paying off arrears for the last 23 weeks (it has been more than that) at £58.75 arrears per week, totalling £900.

Um… 23 x £58.75 isn’t £900, it’s £1,351.25.

So what’s happened to the extra cash I’ve had taken from me? Even their own records don’t tally, and that’s what they admit to taking, they’ve actually taken a lot more than that!

Apparently I now have to wait a few weeks to find out what they’ve done while they ‘recalculate’ the arrears. I can’t wait to see what they come up with.

If you think this all sounds too unreal to be true (then you’ve obviously never dealt with the CSA) you can listen to the phone call here.

Darren Jamieson, aka MrDaz, is the Technical Director and co-founder of Engage Web and has been working online in a career spanning two decades. His first website was built in 1998 and is still live today.

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5 thoughts on “CSA DEO is wrong, admit CSA”

  1. Mr Daz,
    wow you are so theraputic and probally do not even realise it. Because i honestly believe anyone dealing with the CSA, need therapy!!

    You know my experience is i pay £20.00 a months, wow cool you think, that is low, is this person unemployed. ? Well NO. I have the joy of being the resident parent, who pays £20.00 a month to prevent the charging order on my house going onto charging order with order of sale!!!

    The charging order on the house is for an amount of student overdraft, an overdraft i was forced to take out, when the non resident parent refused to pay a penny. Perhaps my first mistake, i should have stayed on state benefits!! Obviously the overdraft was smaller than the csa arrears.

    So after nine years the non resident parent carries on refusing to pay, so the CSA do nothing for nine years. Mistake after mistake, failed promise after failed promise, total incompetence. They do not take driving licenses away, rubbish, non resident parent drives a twenty thousand pound car. Neither do they do anything else, and if you are self employed, the csa can do nothing whatsoever!!

    So me, what do i do.

    Well at least i can give up, support the children myself, pay £20.00 extra a month to keep a roof over my head, but no more stress from the csa, or threats of violence from my ex husband. No more incompetence, no more rude idiots. Yes i am free from them, and you know what, it feels so good.

  2. In 2008 CMEC were granted a liability order claiming I owed £24,143 from July 2000 to October 2005. In 2012 there wee granted a sale/possession order. It has taken 6 years and many complaints to demonstrate that no money was owd for this period. In 1999 a deductions from earnings order was granted which stipulates the amount for current maintenance and an amount towards arrears. Despite this CMEC falsely claimed that all payments made under the DEO had been allocated to an earlier debt. CMEC now refuse to compensate me for their wrong doing namely misleading magistrates in order to obtain an unlawful liability against me.

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