Category Archives: Home Delivery Network

HDNL blog and forum

While checking my website stats today I noticed that I’d received a few visits from a forum which sounds interesting. The forum is for HDNL drivers (Home Delivery Network) and they’ve clearly been talking about and the posts about their company, such as this post where over 100 people have commented on Home Delivery Network’s shoddy service and their inability to deliver parcels.

Hopefully if more HDNL staff, drivers and managers alike, see this site and read the feedback from their customers then they might do something about improving their service, instead of posting comments on this site slagging off their customers and being racist.

I haven’t read what was said on the forum because you have to be registered, but there is also a blog on the site so you can read about the latest news from HDNL.


HDNL Complaints

The delivery company Home Delivery Network (HDNL), who deliver for Internet retailer Amazon, have managed to annoy a great many people online. My posts on the subject have received hundreds of comments from outraged customers and idiotic, vulgar and racist drivers for HDNL alike. Most of the customers have been trying in vain to get hold of someone at HDNL to locate their delivery, but there is no phone number on the company’s website.

Luckily, I have it. The phone number for HDNL is 08448 111 816 – but don’t expect to get anywhere when you phone it.

One thing I did notice in Google when I searched for HDNL (besides this very website of course) was the website Anyone who runs a dodgy business like HDNL will know all about, the website shows up on the first page of Google for searches on every dodgy company you can think of (try it ;)).

The funny thing about the site is that when companies like HDNL get listed on there, and get awful reviews from their customers, they all tend to react the same way. They go onto the website themselves and submit fake reviews of their business, with really obvious made up comments. You can tell they’re fake because the real reviews all give them 0/10, whereas the staff of HDNL give themselves 10/10… that’s quite a discrepancy!

Plus, the idiotic staff of HDNL who have reviewed their own company have all tended to add reviews as ‘guest’ writers, rather than having the good sense to create an account, log in and write a few genuine reviews for other companies before spamming their own listing.

Don’t any companies know how to perform reputation management online?

I guess not.

So again, if you want to complain to HDNL, you can ring the Home Delivery Network phone number: 08448 111 816. Mention this website for extra annoyance factor!

Why does Amazon persist with Home Delivery Network?

In January this year I posted about the delivery company ‘Home Delivery Network’ (HDNL) and how they’d chucked my parcel over the side gate, which was 6 ft high, into a puddle in the pissing Manchester rain, to be soaked through all day.

The post really touched a nerve as it has now received over 100 comments from people who have also been angered by HDNL’s failure to deliver parcels, their lies, their blatant disregard for property and their driver’s utter stupidity. The post has also received comments from HDNL drivers attempting to defend their actions and their company, yet coming across as total morons (one even tried to spell moron and failed).

Now, to the serious bit. Whenever you order something from Amazon, and let’s face it most of us have, you run the risk of HDNL trying to deliver it. When, oh when, will Amazon drop this utterly useless, incompetent excuse for a delivery company? I’m reluctant to use Amazon anymore, and will always check any website’s delivery terms to see if they use HDNL before ordering.

I urge anyone and everyone to do the same. Do not use any website that uses Home Delivery Network for its deliveries.

This is my plea to Amazon, for your own sake, drop HDNL like a hot coal. They’re costing you orders. They’re costing you money. They’re costing your customers time, they’re harming your reputation. Drop them, drop them now, if you care about your customers.

HDNL (Home Delivery Network)

Since I wrote about how the Home Delivery Network (HDL) botched a delivery of an Amazon order I placed by throwing it over a gate into a puddle, in the pouring rain, I’ve been getting loads of comments on the post. Indeed, this website has received a considerable amount of traffic from people looking for the Home Delivery Network, or at the very least, looking for complaints about them.

It’s hardly surprising though as this website ranks on the first page of Google for a search on ‘Home Delivery Network’.

Hopefully Amazon and other retailers will take note and stop using the morons at HDL for any of their deliveries.

Home Delivery Network toss my parcel over the gate

I returned home last night when it was pissing down with rain (in Manchester, go figure) to find a card through my door from the Home Delivery Network. There was no order number on it and none of the fields were filled in, but there was some pen scrawled on the top displaying the words ‘Round Side’.

Not sure what this meant I figured maybe there was a parcel left round the side of the house, so I looked. There was nothing there. Then I thought what if they’ve chucked it over the 6 foot hight gate? I hope not, it’s a very high gate, a long way for a parcel to fall and it’s been pouring down all day.

I went out to look and sure enough there was a parcel from Amazon sat a pool of water next to our bin. Jesus Christ, what sort of arsehole does this?

I decided evidence was in order so I took photos of the parcel as I opened it, you can see from the pics that the water had seeped into the box. It would, it had been there all frickin’ day.

I also have a computer coming from Amazon. I hope to fuck they don’t use the Home Delivery Network for that one. I doubt it’ll stand a 6 foot drop into a pool of water. What a bunch of fucking morons. Come on Amazon, sort it out.