Category Archives: CSA

The Child Support Agency in Action

I’ve just found out now that £163.74 is to be deducted from my pay this week, and every week for the CSA. This is for them to steal the money from me that I don’t actually owe them.

Mortgage payment: £650 p/m
Rent: £250 p/m

Oh dear… that’s me out already!

With the CSA’s deductions that leaves me with nothing. Nothing for my car, food, bills, phone… anything.

Well done CSA. Well done indeed.

My reply to the CSA

You may have seen my video animation for the phone call I made to the Child Support Agency last week. If not, watch it now. They eventually sent me the information that went missing some time ago, and I have replied to them. However, as the CSA are know (and have admitted) to losing information rather than rely on them getting the letter I have just sent and processing it correctly I will communicate it here now.

After all they read this blog, evidently, and this also serves as proof that I have replied to them… again.

CSA
Post Handling Section
2 Weston Road
Crewe
CW98 1ZR

Thank you for finally sending the documents to my correct address. I can see from your notes that you either did not receive my last reply, have lost my last reply or simply have ignored my last reply.
I will recap the important aspects for you now.

  • I do not travel down to Wales for work reasons. I travel down to Wales on a 400 mile round trip to see my children. I do not do Freelance work which requires me to be in Wales. Mrs Jamieson has lied in saying these are the reasons for me making the journey. Why do you take things I say and treat them as suspect but take her advice as fact?
  • I have not seen my children since June as Hayley has refused to let me see them. She had refused me probably because she thinks she’ll get more money from me in child support if I’m not paying for petrol to go and see them. I am still willing to, and want to see my children.
  • I resent being ordered to pay money for children I am refused access to by their mother purely because she wants more money. Maybe you could request she makes the children available for me to see as I will continue to make myself available to see them on weekends. This means I will continue to incur the travel costs and will continue to attempt to see my children. I have messages from Mrs Jamieson saying that I will not see them however.I am not an absent father as you seem to make out. I am someone who dearly wants to be a part of his children’s lives but is being completely cut out for the financial selfishness of their mother.
  • The £190 loan repayment is for my BMW Z3 and her Honda Civic. I am paying the bank loan for both of our cars. If you refuse to deduct this, or at least part of this money, from the amount of money I am supposed to pay then can I have the car from her that I am paying for? I could sell it and pay off half the current debt.
  • I didn’t enter the mortgage details into the variations report because Steve Gibson stated in March that I should be able to claim for expenses as a result of my working in Manchester. You have refused to let me do this, so I must instead claim for the mortgage payment. The house is jointly owned and I have been paying the £650 per month on my own since we split in July 2006. As I am paying her half of the mortgage, £325, I cannot also pay her extra money on top of that.

    I did ask her if she would allow me to rent the property some months ago (which I have recorded as a phone call) so I could pay the mortgage and give her the money you wanted me to. She refused. As a result of her unreasonable behaviour I have still been paying the mortgage on our house solely.My solicitor can confirm with you if you wish that upon the sale of the property to me Mrs Jamieson will receive £14,100. I WILL NOT forward any documents to you as you have demonstrated so effectively this last 11 months that you cannot be trusted with any documents. You might lose them, dispose of them or even post them to someone else.

    Mrs Jamieson changed the locks on the property recently so I couldn’t even enter it. It stands empty and has done for some considerable time, with me paying for it. I recently ceased the mortgage payments when you threatened to take money from my employer, but before I complete the purchase I will of course have to make those payments in arrears.

  • I’m not going to fill out the variations document again as you have everything in my last document, sent to you in March. I will add the mortgage costs so you can take those into consideration.Once the sale of the property has gone through to me I can start paying Mrs Jamieson the 25% of my income that you requested in January 07. I hope this will go through in the next few weeks.Please understand that I am not in arrears due to payments already made for her share of the mortgage.

I look forward to hearing from you once again. My address is at the top of this letter; take care when writing it down.

Regards

Darren Jamieson

So let’s see if they get that, or lose it as they seem to do regularly.

CSA receive Fonejacker style treatment

When I phoned the CSA on Wednesday their incompetence left me stunned. They were refusing to speak to me because they thought I’d record the phone call and embarrass them. Well, as they’re trying to steal money from me that I simply don’t owe them, refusing to speak to me AND can’t get my address right they’ve left me with no choice.

I have to fight them on my terms, my way. Watch this video, this my friends, is just the beginning…

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Child Support Agency admit their blunder

On Wednesday 21st November I was informed that the CSA had instructed my employer to deduct £550 from my pay each month for child support and arrears.

That’s quite a lot. More than I should be paying for sure as I’m supposed to pay £320 per month. Since last July I have have been paying my ex-wife’s half of the mortgage on our jointly owned property, costing me £650 per month. Half of that £325, which is £5 more than they wanted me to pay.

As you can see, I am not in arrears.

However, the CSA refuse to speak to me on the phone because they know I record my phone calls, and they are frightened that I will post them on this website; which so far I have not done. Until now.

I have been trying to contact the CSA since January this year when I telephoned them the very day I first had contact from them to explain that I can’t afford to pay even more money than I’m paying as we’ll lose our house. Steve Gibson from the CSA was supposed to call be back. He didn’t. I tried again, and again, and again – Steve Gibson eventually telephoned me in March, 3 months after I had tried to speak to him. I explained that I was paying money already in various ways and he said he’d send me a variations report.

That was the first and last time the CSA telephoned me.

I filled in the report and sent it back. Then in August Steve sent me a letter asking for the report because he hadn’t received it, even though he had received it AND he had replied!

This kind of incompetence continued with various people refusing to speak to me, promising to call and sending me stock letters. You know the sort of thing, their level of professionalism is legendary in the UK. They’re a laughing stock.

Anyway, I received another letter from them in October saying they would be contacting my employer and deducting money direct from my pay. Hold on there big fella, you still haven’t sorted out what I’m supposed to be paying. I’m already paying the mortgage for our house. That’s more than I owe already. I can’t pay any more than that, I don’t have it.

So I phoned them and explained this, even though they said they can’t speak to me. Even so, they did and said they’d get a letter and another variations report sent out to me. Guess what? It never arrived.

Then I hear yesterday that I am to have this money deducted from my pay, starting now.

So we’re up to date! I telephoned them yesterday and once again was met with a ‘we can’t talk to you’ response, yet the guy, Ryan, did.

What he told me was quite remarkable. He said they had posted a letter and a variations report to me on October 31st so I had plenty of notice of all of this. Hmm I thought, no, you didn’t. “Where was it sent?” I asked…

Guess what???

That’s right, they sent it somewhere else, despite having my address on the system; on the screen in front of him. This is an exceptional piece of incompetence mind because their letters are printed. Any idiot can copy down an address incorrectly when it’s written on the screen in front of them. It takes a CSA kind of idiot to press the PRINT button and STILL get the address wrong.

Naturally him telling me they’d screwed up like this, yet were still demanding money from me that I don’t actually owe them seriously pissed me off. So much so that I am now posting this podcast online. Listen to the phone call and marvel at the sheer incompetence of the CSA.

What happens now? Well… as I’m still waiting for the CSA to send the variations report to me they were supposed to have sent last month I may well end up with the house repossessed. I did try to contact my ex-wife to ask her if she would be ever so kind as to explain to the CSA that yes, I have been paying her half of the mortgage on our jointly owned house for her, but she refused.

She’s like that.

CSA fail again

I recently received a letter from the CSA (Child Support Agency) concerning this blog. Seems they’ve seen it and are unhappy I’ve named one of their employees (Steve Gibson) in a previous post. I’ll post up their letter and my reply this weekend when I get home, but the purpose for this post is when I called them this weekend.

You see, they’ve been trying my patience for some months now and still fail to understand what I told them back in January. I telephoned them on Saturday (recorded the call of course, podcast to follow) where one of their call centre buck passers said that my case had been passed to a ‘complicated case worker’ and he assured me, nay guaranteed that this person would phone me after 7:00pm Monday night.

I offered my scepticism of whether this guy would phone me as the CSA have failed at every attempt to contact me, but the chap insisted yes, I would receive a call Monday night.

Guess what?

That’s right, no call. As the CSA read my blog, could they please give me a call at some point like they’re supposed to, like they promised to do and like this weekend’s podcast will reveal them promising to do?

Is it any wonder they’re the laughing stock of the country?

CSA given more power

I just heard on the radio that the CSA (child support agency) are to be given more powers to name and shame non paying fathers on their website, and to take money directly out of people’s bank accounts.

Hmm, this can’t be good. You see, the CSA are the most incompetent bunch of morons you could ever have the displeasure of meeting. I received a letter from Steve Gibson at the CSA this weekend requesting information from me that he originally requested in March.

I sent this information to him in March. Not only did I send it, but they replied returning my receipts! So Steve, you’ve had my bloody information and you’ve replied you muppet.

If these idiots are given access to dip their chubby fingers into people’s bank accounts expect news of accounts being cleared out for people who don’t even have kids. They are that useless, it will happen.