I just checked my bank account, and was surprised (actually, surprised is not strictly true) that BT have charged me TWICE for my broadband this month. 40 frickin’ quid, twice!!!
The podcast where the rude BT guy setup my moving the broadband from Wales to Manchester is available from the podcast section on this site, so have a listen if you haven’t already.
I now have to phone the idiots again today and get the one amount paid back. Why are they so stupid? Why do I keep getting this shit happen to me?